SureBright

Outdoor Recreation

Ultimate recreational product warranties for unmatched peace of mind

From accidental cracks to curious cat claws or unexpected peel-offs - our recreational product warranties have you covered for all those unfortunate accidents. Be it e-bikes, hoverboards, or camping gear we make sure you shop with confidence, knowing the perfect warranty has your back.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
An outdoor person enjoying his outdoor recreation bike covered under Surebright's outdoor recreational product warranties

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

Our warranties cover

Use your purchase worry-free for years to come. Here’s what’s covered:

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • Comprehensive coverage for mechanical or electrical breakdowns and even power surges

  • 100% coverage for repairs for extended years that also includes labor and not just parts

  • Replacement or reimbursement, if your product can't be repaired

  • Coverage for inevitable wear & tear affecting product’s functionality after years of usage

Accidental warranty

  • Everything included in the extended warranty coverage plus-

  • Coverage for damages from unintended drops and unexpected impacts

  • Protection against accidental damages like bending, twisting, or breaking

  • Protection for every day accidents such as liquid spills, stains etc

and much more.

The SureBright difference

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Protection for every product you use

We provide comprehensive coverage for a diverse range of outdoor recreational products, ensuring quality protection and peace of mind for everything you own. Our extensive warranties cover, but are not limited to-

and much more.

Loved by customers, built for peace of mind

The most reliable everyday product warranty with fast, easy claim management experience

  • SureBright's support team helped me get my hoverboard up and running again, excellent communication and service, highly satisfied!

    Jade L.New YorkRated 5 out of 5
  • I was impressed by the knowledgeable and friendly warranty staff for my bicycle, great experience!

    Rina KLos AngelesRated 5 out of 5
  • The warranty service for my hiking equipment was top-notch, kept me on the trails all season long, thanks for the great support!

    Adam NChicagoRated 5 out of 5
  • I was able to get a replacement for my damaged cooler quickly and easily, thanks to the warranty service, great job, highly recommend!

    Ayush CHoustonRated 5 out of 5
  • I've had several positive experiences with the warranty services for my camping equipment, always reliable and trustworthy.

    Timothy V.PhoenixRated 5 out of 5

Swift and transparent process

From resolving product problems to facilitating fast repairs, we ensure a seamless experience so you can get back to your priorities.

a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Lisa purchases a customized e-bike with a warranty

  2. SureBright instantly sends a confirmation email to Lisa with the details of warranty purchase, coverage and claims process

  3. Her e-bike gets an accidental dent

  4. Lisa files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Lisa’s e-bike gets restored to mint condition

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

FAQs: Everything you need to know

Got questions? We’ve got answers! Explore our frequently asked questions to learn more about SureBright’s coverage, claims process, and how we help protect your purchase.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

Go to the product page of the product you are trying to protect. You will see the warranty offer right above the “Add to Cart” button.

Absolutely, you have the flexibility to purchase an extended warranty within 30 days after your initial product purchase.

For online sales, we provide a unique web link to all customers who buy a product eligible for warranty coverage but don't initially opt for a warranty. This link is included in our follow-up emails, giving customers an additional chance to buy a warranty. It's a customized link that streamlines the warranty purchase process and takes less than a minute to complete. Check the email that you used to purchase the product you want to cover; it will be in your inbox. Sometimes, emails are in the Spam / Junk folder. So don’t forget to check there if you can’t find it in the inbox.

In the case of offline sales, customers can either reach out to the retailer directly or contact us via our website or any of the contact details shared in this document to make a warranty purchase. We offer multiple avenues to ensure convenient access to warranty options.

Customers can file a claim by any of the following steps,

a. They can log in to the Customer Portal and file a claim with just a few clicks.

b. They can contact us directly via email/call/chat and provide details.

When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.

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