SureBright

Outdoor Recreation

Electric scooter warranties that are shockingly good

Urban mobility, eco-friendly transport, convenient travel - your electric scooter revolutionizes short trips. SureBright keeps your rides smooth and electric.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Electric Scooters protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

What e-mobility protection do we offer?

Electric rides deserve electric protection. Glide with confidence and coverage.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • What if the motor or battery stops working?

    Covered.

  • What if tires, brakes, or bearings wear down?

    Parts and labor are included.

  • What if controller or display issues appear?

    Covered.

  • What if it can't be repaired?

    Replacement or reimbursement is provided.

Accidental warranty

  • Want more than just breakdown coverage?

    Everything in Extended Warranty, plus accident protection.

  • Frame or fork dented, bent, or cracked in a fall?

    Covered.

  • Collision with a vehicle or obstacle?

    Protected.

  • Deck, handlebars, or display damaged by impact?

    Covered.

and much more.

Glide with confidence

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for electric scooters, protecting vital systems from battery failures, motor issues, and everyday wear. Our warranty plans maintain efficient personal transportation.

and much more.

Transformative for traders, tranquil for customers

The most reliable everyday product warranty with fast, easy claim management experience

  • SureBright's support team helped me get my hoverboard up and running again, excellent communication and service, highly satisfied!

    Jade L.San FranciscoRated 5 out of 5
  • I was impressed by the knowledgeable and friendly warranty staff for my bicycle, great experience!

    Rina K.PhiladelphiaRated 5 out of 5
  • The warranty service for my hiking equipment was top-notch, kept me on the trails all season long, thanks for the great support!

    Adam N.DallasRated 5 out of 5
  • I was able to get a replacement for my damaged cooler quickly and easily, thanks to the warranty service, great job, highly recommend!

    Ayush C.HamiltonRated 5 out of 5
  • I've had several positive experiences with the warranty services for my camping equipment, always reliable and trustworthy.

    Timothy V.BramptonRated 5 out of 5

Eco-friendly rides, eco-friendly service

Sustainable transportation deserves sustainable service through our efficient outdoor recreation claims process.

Anna, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Anna purchases a commuter scooter with a warranty

  2. SureBright instantly sends a confirmation email to Anna with the details of warranty purchase, coverage and claims process

  3. Her scooter's battery won't charge

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Anna's commuting efficiently and sustainably

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Need help? We're here for you

Customer success is our top priority, and we're available whenever you need guidance. We've compiled popular questions below, plus our team is ready for any additional support you require.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Go to the product page of the product you are trying to protect. You will see the warranty offer right above the "Add to Cart" button.

Yes. You can cancel your plan within 30 days of purchase to receive a full refund. If you cancel it after 30 days, you will be refunded on a pro-rata basis. Please note that if you have already filed a claim, then the refund will be calculated differently. These terms may vary by coverage plan, so make sure to check your coverage terms

This depends on your plan! However, if you have a repair plan and we can't fix it, we'll replace it at no additional cost!

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name. While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later. SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.

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