Outdoor Recreation
Hoverboard protection that's balanced and reliable
Future mobility, recreational fun, impressive transportation - your hoverboard brings sci-fi to reality. SureBright ensures your floating stays grounded in reliability.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
How do we balance protection?
Future mobility meets future-ready protection. Float with confidence.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
What if motors or balance sensors fail?
Covered.
What if wheels, housings, or circuits wear down?Parts and labor are included.
What if battery performance degrades abnormally?Covered.
What if it can't be repaired?Replacement or reimbursement is provided.
Accidental warranty
Want more than just breakdown coverage?Everything in Extended Warranty, plus accident protection.
Board or wheel hubs damaged by impact?Covered.
Collision causing housing deformation or alignment issues?Protected.
Shells, lights, or footpads cracked or dented?Covered.
and much more.
Balance your ride, balance your peace of mind
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for hoverboards, protecting key components from battery failures, balance system issues, and everyday wear. Our warranty plans ensure safe, fun personal mobility.
Hoverboards
Standard
Off-Road
Bluetooth
LED
Self-Balancing
Kids
Adults
and much more.
Innovative for institutions, incredible for users
The most reliable everyday product warranty with fast, easy claim management experience
SureBright's support team helped me get my hoverboard up and running again, excellent communication and service, highly satisfied!
Jade L.San FranciscoRated 5 out of 5 I was impressed by the knowledgeable and friendly warranty staff for my bicycle, great experience!
Rina K.PhiladelphiaRated 5 out of 5 The warranty service for my hiking equipment was top-notch, kept me on the trails all season long, thanks for the great support!
Adam N.DallasRated 5 out of 5 I was able to get a replacement for my damaged cooler quickly and easily, thanks to the warranty service, great job, highly recommend!
Ayush C.HamiltonRated 5 out of 5 I've had several positive experiences with the warranty services for my camping equipment, always reliable and trustworthy.
Timothy V.BramptonRated 5 out of 5
Balanced rides, balanced service
Advanced personal mobility gets advanced attention through our specialized outdoor recreation claims process.
Amanda purchases a standard hoverboard with a warranty
SureBright instantly sends a confirmation email to Amanda with the details of warranty purchase, coverage and claims process
Her hoverboard's balance sensors fail
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Amanda's gliding smoothly and safely
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
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Curious about something? Ask away
We love connecting with customers and solving problems together. Check out these frequently asked questions first, then reach out directly for anything else on your mind.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
Breakdown Plans provide:a. Comprehensive coverage for mechanical or electrical breakdowns and even power surges b. 100% coverage for parts and repairs for extended yearsc. Safeguarding against inevitable wear & tear affecting the product's functionalityd. Replacement or reimbursement if we can't repair ite. Cancel anytime on a pro-rata basisf. 24x7 Support and quick online claims filing in just 5 minutesAccidental Damage Plans provide:g. Everything listed Above h. Sudden and unforeseen accidental damage to the product, e.g., product drops, liquid spills, etc.
When you return the protected product, the retailer will refund you the money you paid for the protection plan. If the product is returned 30 days after the purchase, SureBright will issue a pro-rated refund as per the terms of your plan.
Customers can file a claim by any of the following steps-a. They can log in to the Customer Portal and file a claim with just a few clicks.b. They can contact us directly via email/call/chat and provide details. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.
The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.
Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently. SureBright maintains extensive service networks and emergency procedures for traveling customers.