SureBright

Apparel & Luggage

Enhanced apparel warranties for your comfort

Life happens - wine stains. Thankfully, our apparel & luggage warranties safeguard against life’s little accidents. Whether you’re getting a backpack, protective clothing, shoes, rest assured we’ve got you covered.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
A customer wearing a piece of protective clothing looking content with surebright's apparel warranties

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

What kind of protection do warranties offer?

With warranties your purchased products get a much longer life. Protect your lifestyle products against unwanted surprises-

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • Comprehensive coverage for mechanical or electrical breakdowns and even power surges

  • 100% coverage for repairs for extended years that also includes labor and not just parts

  • Replacement or reimbursement, if your product can't be repaired

  • Coverage for inevitable wear & tear affecting product’s functionality after years of usage

Accidental warranty

  • Everything included in the extended warranty coverage plus-

  • Coverage for stains and scuff marks that become sticky and wash-proof

  • Protection from fabric damage issues like tears, rips and snags caused by accidents, rough handling, or contact with sharp objects.

  • Protection against accidental burns or scorches

and much more.

The SureBright difference

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Coverage for all your essentials

We provide specialized coverage for functional, heated, and protective apparel, ensuring durability and reliability for every condition. Our warranty covers items such as-

and much more.

Trusted by customers, designed for worry-free lifestyle

The most reliable everyday product warranty with fast, easy claim management experience

  • The warranty on my heated jacket has been a lifesaver. Any malfunctions are resolved promptly, keeping me warm and comfortable in even the harshest winter conditions.

    Samantha K.New YorkRated 5 out of 5
  • As an avid hiker, the warranty on my weatherproof jacket has been invaluable. Any repairs or replacements are handled with care, keeping me dry and comfortable on the trail.

    Emily L.Los AngelesRated 5 out of 5
  • Amazing service as always

    Tyler N.ChicagoRated 5 out of 5
  • I bought a protective jacket for my outdoor adventures, and when a seam came loose, the warranty service was exceptional. They handled my claim quickly, and I received a new jacket in no time. Truly impressed!

    David R.PhoenixRated 5 out of 5
  • Fast service, reliable repairs. Thank you

    Felice J.San AntonioRated 5 out of 5

Convenient and reliable experience, every time

We've streamlined the claim process to be fast, easy, and stress-free, ensuring you can get back to your daily life with minimal disruption.

a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Steve purchases medical grade hazmat suit with a warranty

  2. SureBright instantly sends a confirmation email to Steve with the details of warranty purchase, coverage and claims process

  3. His suit gets torn in an accident

  4. Steve files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Steve’s suit gets restored to mint condition

Why buy a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

All Your Questions Answered: Our Comprehensive FAQ

Wondering how SureBright can help you? We've got the answers! Explore our FAQ section to learn more about our coverage, claims, and protection plans.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

Go to the product page of the product you are trying to protect. You will see the warranty offer right above the “Add to Cart” button.

Absolutely, you have the flexibility to purchase an extended warranty within 30 days after your initial product purchase.

For online sales, we provide a unique web link to all customers who buy a product eligible for warranty coverage but don't initially opt for a warranty. This link is included in our follow-up emails, giving customers an additional chance to buy a warranty. It's a customized link that streamlines the warranty purchase process and takes less than a minute to complete. Check the email that you used to purchase the product you want to cover; it will be in your inbox. Sometimes, emails are in the Spam / Junk folder. So don’t forget to check there if you can’t find it in the inbox.

In the case of offline sales, customers can either reach out to the retailer directly or contact us via our website or any of the contact details shared in this document to make a warranty purchase. We offer multiple avenues to ensure convenient access to warranty options.

During the term of the manufacturer warranty, anything that’s not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright. You can always reach out to us for any specific issue, and we will be able to guide you appropriately.

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