SureBright

Fitness & Sports

Ultimate fitness equipment warranties for unmatched peace of mind

Life happens - accidental cracks, machinery misalignment, or machinery breakdown. Thankfully, our fitness products warranties safeguard against life’s little accidents. Whether you’re furnishing your gym with a treadmill, elliptical or functional trainer, rest assured we’ve got you covered.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
An image of a bunch of treadmills representing Surebright's fitness equipment warranties

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

What do warranties cover?

Get your purchase with total peace of mind, knowing you're covered for the long haul. Preserve your fitness and sports equipment from damages like-

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • Comprehensive coverage for mechanical or electrical breakdowns and even power surges

  • 100% coverage for repairs for extended years that also includes labor and not just parts

  • Replacement or reimbursement, if your product can't be repaired

  • Coverage for inevitable wear & tear affecting product’s functionality after years of usage

Accidental warranty

  • Everything included in the extended warranty coverage plus-

  • Coverage for stability issues like wobbling or unexpected vibrations due to improper assembly or damage

  • Protection against bent or broken frames due to accidents or improper use

  • Protection against accidental damages like components colliding, twisting, or breaking

and much more.

The SureBright difference

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Protection for every product you use

We safeguard a diverse range of fitness and sports equipment, ensuring continued performance and durability. Our coverage includes-

and much more.

Customers love us

The most reliable everyday product warranty with fast, easy claim management experience

  • Fast and reliable repairs on my treadmill, thanks for the great service!

    Cody B.NashvilleRated 5 out of 5
  • SureBright's services exceeded my expectations, kept my exercise bike running smoothly.

    Ramon S.WashingtonRated 5 out of 5
  • I was able to get back to my workout routine quickly thanks to the fast and effective warranty service for my exercise bike, great service!

    Ramesh K.El PasoRated 5 out of 5
  • The warranty service was incredibly helpful in resolving issues with my treadmill, highly recommend to anyone with fitness equipment.

    Linda R.Las VegasRated 5 out of 5
  • I was impressed by the prompt and professional warranty service for my elliptical, great job!

    Taylor H.BostonRated 5 out of 5

Hassle-free process, every time

Filing a claim with SureBright is quick, easy, and stress-free. From product issues to fast repairs, we ensure a seamless experience-so you can get back to what matters.

a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Amy purchases a high-performance treadmill with a warranty

  2. SureBright instantly sends a confirmation email to Amy with the details of warranty purchase, coverage and claims process

  3. Her treadmill suffers from an alignment problem

  4. Amy files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Amy’s progressing well on her fitness journey with her renewed treadmill

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

All Your Questions Answered: Our Comprehensive FAQs

Wondering how SureBright can help you? We've got the answers! Explore our FAQ section to learn more about our coverage, claims, and protection plans.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

Go to the product page of the product you are trying to protect. You will see the warranty offer right above the “Add to Cart” button.

Once a purchase is made, we send customers all the information they will ever need for the warranty,

1. T&C of the policy they bought 2. Warranty contract Details 3. Details about how to file a claim 4. Our 24x7 customer care center details 5. Customer portal login details where they have everything listed in this list

Breakdown Plans provide:

a. Comprehensive coverage for mechanical or electrical breakdowns and even power surges b. 100% coverage for parts and repairs for extended years c. Safeguarding against inevitable wear & tear affecting the product’s functionality d. Replacement or reimbursement if we can't repair it e. Cancel anytime on a pro-rata basis f. 24x7 Support and quick online claims filing in just 5 minutes Accidental Damage Plans provide:

g. Everything listed Above +

h. Sudden and unforeseen accidental damage to the product, e.g., product drops, liquid spills, etc.

View all