SureBright

Solar Products

Comprehensive solar products warranties for true peace of mind

Ill-timed short-circuits, peel-offs or accidental cracks, our solar products warranties cover all kinds of common mishaps that would otherwise have you worried. Whether you are buying solar panels, batteries or inverters- we ensure that you always find the perfect warranty.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
An image of solar products covered under Surebright's comprehensive solar products warranties

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

Our warranties cover

With warranties your purchased products get a much longer life. Protect your solar equipment against unwanted surprises-

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • Comprehensive coverage for mechanical or electrical breakdowns and even power surges

  • 100% coverage for repairs for extended years that also includes labor and not just parts

  • Replacement or reimbursement, if your product can't be repaired

  • Coverage for inevitable wear & tear affecting product’s functionality after years of usage

Accidental warranty

  • Everything included in the extended warranty coverage plus-

  • Coverage for damages from connection issues, structural misalignment, performance degradation

  • Protection from damage caused by extreme weather conditions, like heavy rain or snow

  • Protection against accidental damages like fluid leaks, component bending, or breaking

and much more.

The SureBright difference

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We provide robust coverage for solar products, ensuring efficiency and longevity for eco-friendly energy solutions. Our warranty encompasses-

and much more.

Trusted by customers, designed for worry-free lifestyle

The most reliable everyday product warranty with fast, easy claim management experience

  • The team at the warranty service center were knowledgeable and helpful in resolving issues with my solar kit, great experience!

    Mario K.WashingtonRated 5 out of 5
  • I've had several positive experiences with the warranty services for my solar batteries and generators, always reliable and trustworthy, highly satisfied!

    Mike T.El PasoRated 5 out of 5
  • SureBright's warranty on my solar panel system has been a game-changer. Any issues are resolved quickly, and I have the peace of mind knowing my investment is protected.

    Emily S.Las VegasRated 5 out of 5
  • I rely on my portable power station for off-grid adventures, and the warranty has been a lifesaver. Any malfunctions are addressed promptly, ensuring I always have the power I need.

    David L.BostonRated 5 out of 5
  • When my solar system had a hiccup, I was worried about the warranty process. But the team was amazing! They handled everything efficiently, and I was back to generating power in no time. Highly recommend!

    Riya K.DetroitRated 5 out of 5

Swift and transparent process

We've streamlined the claim process to be fast, easy, and stress-free, ensuring you can get back to your daily life with minimal disruption.

a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Lisa purchases a customized solar battery with a warranty

  2. SureBright instantly sends a confirmation email to Lisa with the details of warranty purchase, coverage and claims process

  3. Her battery develops a leakage problem

  4. Lisa files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Lisa’s battery’s working better than before

Reasons you should get a warranty

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

FAQs - everything you need to know

Got questions? We’ve got answers! Explore our frequently asked questions to learn more about SureBright’s coverage, claims process, and how we help protect your purchase.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

A product protection plan protects your investment in the product against a vast range of issues for an extended period to ensure you have peace of mind while using it. If something happens to the product, it ensures that you always can get your investment worth of enjoyment from the product. Different coverage plans cover different issues; feel free to check them below or while buying the product.

Absolutely, you have the flexibility to purchase an extended warranty within 30 days after your initial product purchase.

For online sales, we provide a unique web link to all customers who buy a product eligible for warranty coverage but don't initially opt for a warranty. This link is included in our follow-up emails, giving customers an additional chance to buy a warranty. It's a customized link that streamlines the warranty purchase process and takes less than a minute to complete. Check the email that you used to purchase the product you want to cover; it will be in your inbox. Sometimes, emails are in the Spam / Junk folder. So don’t forget to check there if you can’t find it in the inbox.

In the case of offline sales, customers can either reach out to the retailer directly or contact us via our website or any of the contact details shared in this document to make a warranty purchase. We offer multiple avenues to ensure convenient access to warranty options.

Customers can file a claim by any of the following steps,

a. They can log in to the Customer Portal and file a claim with just a few clicks.

b. They can contact us directly via email/call/chat and provide details.

When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.

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