Medical Equipment
Comprehensive medical equipment warranties for true peace of mind
From accidental drops to curious cat claws or that wobbling candle disaster - our medical equipment warranties have you covered for all those everyday accidents. Be it a wheelchair, hearing aid, CPAP machine we make sure you shop with confidence, knowing the perfect warranty has your back.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
Our warranties cover
With warranties your purchased products get a much longer life. Protect your medical equipment against unwanted surprises-
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
Comprehensive coverage for mechanical or electrical breakdowns and even power surges
100% coverage for repairs for extended years that also includes labor and not just parts
Replacement or reimbursement, if your product can't be repaired
Coverage for inevitable wear & tear affecting product’s functionality after years of usage
Accidental warranty
Everything included in the extended warranty coverage plus-
Coverage for damages from unintended drops and unexpected impacts
Protection for accidents such as liquid spills, stains causing malfunction in electronic components
Protection against calibration problems leading to inaccurate readings
and much more.
The SureBright difference
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer extensive protection for critical medical equipment, ensuring reliability for healthcare professionals and individuals alike. Our coverage includes-
Wheelchairs
Hearing Aids
Mobility Scooters
Mobility & Accessibility Equipment
Medical Devices
CPAP Machines
Blood Pressure Monitors
and much more.
Loved by customers, built for peace of mind
The most reliable everyday product warranty with fast, easy claim management experience
When my CPAP machine stopped working, I was concerned about the expense of getting it fixed. But the warranty covered the entire repair, and I had it back in perfect condition in no time. It's reassuring to know I'm protected if anything goes wrong with my essential medical devices.
John W.DallasRated 5 out of 5 My wheelchair's battery started to fail, and I was dreading the cost of a replacement. The warranty provider took care of it without any hassle, and I was back on the move in no time. It's such a relief to have that coverage in place.
Maria G.JacksonvilleRated 5 out of 5 Amazing support! SureBright's Warranty Service replaced my medical device hassle-free!
Tristan Q.Fort WorthRated 5 out of 5 Seamless experience! SureBright's Warranty Service fixed my wheelchair quickly. Highly recommend!
Patrick W.San JoseRated 5 out of 5 I was nervous when my insulin pump started acting up, but the warranty team was there to help. They sent a replacement right away, and I didn't have to worry about the cost or being without my essential device. It's a game-changer for managing my health.
Lisa T.AustinRated 5 out of 5
Swift and transparent process
Filing a claim with SureBright is quick, easy, and stress-free. From product issues to fast repairs, we ensure a seamless experience-so you can get back to what matters.
Steve purchases hearing aids with a warranty for her grandma
SureBright instantly sends a confirmation email to Steve with the details of warranty purchase, coverage and claims process
The hearing aids develop a defect
Steve files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Steve’s grandma is delighted to hear his singing again
Reasons you should get a warranty
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
Related blogs
May 2, 2026Gaps in wheelchair and mobility scooter warranty you probably missed (And what to do before it's too late)
September 30, 2026Why do manufacturers’ warranties fall short on wheelchairs and what to look for in a warranty program
August 27, 2026Where extended warranties sell best- checkout or the post-purchase window?
March 23, 2026How much do warranties cost? A complete cost breakdown of every warranty type
April 9, 2026The Catch with Solar Panel Warranties: What your installer and manufacturer didn’t tell you
October 12, 2026Home warranty vs home appliance warranty (and what that mix up can cost your store)
Discover the answers: our FAQ guide
Need help? We're here to assist! Browse our frequently asked questions to discover more about SureBright's coverage, claims process, and purchase protection.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo
Go to the product page to see the warranty offer right above the “Add to Cart” button. Click “What’s Covered” under the SureBright logo, and a pop-up will open. This lists all the major terms and details of the warranty plan. If you want the official detailed terms, click "Detailed Terms and Conditions" at the bottom of the same pop-up.
Yes. You can cancel your plan within 30 days of purchase to receive a full refund. If you cancel it after 30 days, you will be refunded on a pro-rata basis. Please note that if you have already filed a claim, then the refund will be calculated differently. These terms may vary by coverage plan, so make sure to check your coverage terms.
Customers can file a claim by any of the following steps,
a. They can log in to the Customer Portal and file a claim with just a few clicks.
b. They can contact us directly via email/call/chat and provide details.
When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.