Fitness & Sports
Functional trainer protection that works out perfectly
Versatile exercise, space efficiency, complete workouts - your functional trainer adapts to fitness needs. SureBright keeps your multi-gym reliable.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
How do we train protection?
Versatile workouts deserve versatile coverage. We adapt to your needs.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
Cables, pulleys, or weight stacks stop working?
Covered.
Bearings, joints, or moving parts wear down with use?Parts and labor are included.
Structural frame issues or weld failures?Covered.
Functional trainer can't be repaired?Replacement or reimbursement is provided.
Accidental warranty
Want more than just breakdown coverage?Everything in Extended Warranty, plus accident protection.
Machine wobbles or vibrates due to accidental damage or improper setup?Covered.
Frame bends, twists, or cracks from accidents or improper use?Protected.
Cables or attachments collide and suffer accidental damage?Covered.
and much more.
Versatile workouts, reliable coverage
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for functional trainers, protecting vital systems from cable failures, weight stack issues, and everyday wear. Our warranty plans maintain versatile workout capabilities.
Functional Trainers
Cable
Multi-Station
Wall-Mounted
Compact
Commercial
Home Gym
Resistance
and much more.
Game-changing for growth, gratifying for customers
The most reliable everyday product warranty with fast, easy claim management experience
Fast and reliable repairs on my treadmill, thanks for the great service!
Cody B.Las VegasRated 5 out of 5 SureBright's services exceeded my expectations, kept my exercise bike running smoothly.
Ramon S.San AntonioRated 5 out of 5 I was able to get back to my workout routine quickly thanks to the fast and effective warranty service for my exercise bike, great service!
Ramesh K.Los AngelesRated 5 out of 5 The warranty service was incredibly helpful in resolving issues with my treadmill, highly recommend to anyone with fitness equipment.
Linda R.HamiltonRated 5 out of 5 I was impressed by the prompt and professional warranty service for my elliptical, great job!
Taylor H.LondonRated 5 out of 5
Versatile training, reliable service
Multi-function fitness equipment receives multi-faceted care through our comprehensive claims process.
Amanda purchases a cable trainer with a warranty
SureBright instantly sends a confirmation email to Amanda with the details of warranty purchase, coverage and claims process
Her trainer's cables fray
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Amanda's getting versatile, full-body workouts
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
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Stuck on something? We'll help
Problem-solving is what we do best, and customer support is never an inconvenience. Review these frequent questions, or contact us for tailored guidance anytime.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
Breakdown Plans provide:a. Comprehensive coverage for mechanical or electrical breakdowns and even power surges b. 100% coverage for parts and repairs for extended yearsc. Safeguarding against inevitable wear & tear affecting the product's functionalityd. Replacement or reimbursement if we can't repair ite. Cancel anytime on a pro-rata basisf. 24x7 Support and quick online claims filing in just 5 minutesAccidental Damage Plans provide:g. Everything listed Above h. Sudden and unforeseen accidental damage to the product, e.g., product drops, liquid spills, etc.
Before your product is shipped as expected, you should contact the merchant. Once you have the product assembled and everything is working fine, and then you face any product-related issues that are covered under your product protection plan, you should reach out to SureBright directly
You should reach out to SureBright directly via email or phone
The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working. Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource. Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues. When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.
Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently. SureBright maintains extensive service networks and emergency procedures for traveling customers.