SureBright

Fitness & Sports

Treadmill warranties that keep you running strong

Daily fitness, cardiovascular health, weather-proof workouts - your treadmill supports wellness goals. SureBright keeps your fitness journey on track.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Treadmills protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

We promise-

Running toward fitness goals with running protection that keeps pace.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • Motor stops running or belt won't move?

    Covered.

  • Rollers, gears, or bearings wear down with use?

    Parts and labor are included.

  • Electrical or console display problems?

    Covered.

  • Treadmill can't be repaired?

    Replacement or reimbursement is provided.

Accidental warranty

  • Want more than just breakdown coverage?

    Everything in Extended Warranty, plus accident protection.

  • Machine wobbles or vibrates due to assembly issues or damage?

    Covered.

  • Frame bends or cracks from improper use or accidents?

    Protected.

  • Belt, console, or components collide, twist, or break accidentally?

    Covered.

and much more.

Run toward fitness, run with confidence

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for treadmills, protecting important systems from motor failures, belt issues, and everyday wear. Our warranty plans keep your fitness routine on track.

and much more.

Proven for professionals, prized by purchasers

The most reliable everyday product warranty with fast, easy claim management experience

  • Fast and reliable repairs on my treadmill, thanks for the great service!

    Cody B.Las VegasRated 5 out of 5
  • SureBright's services exceeded my expectations, kept my exercise bike running smoothly.

    Ramon S.San AntonioRated 5 out of 5
  • I was able to get back to my workout routine quickly thanks to the fast and effective warranty service for my exercise bike, great service!

    Ramesh K.Los AngelesRated 5 out of 5
  • The warranty service was incredibly helpful in resolving issues with my treadmill, highly recommend to anyone with fitness equipment.

    Linda R.HamiltonRated 5 out of 5
  • I was impressed by the prompt and professional warranty service for my elliptical, great job!

    Taylor H.LondonRated 5 out of 5

Fitness goals, fitness service

Stay on track with your workout routine through our reliable fitness and sports equipment claims process.

Demi, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Demi purchases a folding treadmill with a warranty

  2. SureBright instantly sends a confirmation email to Demi with the details of warranty purchase, coverage and claims process

  3. Her treadmill belt starts slipping

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Demi's staying fit with reliable workouts

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Questions drive innovation

Customer curiosity inspires our continuous improvement and service excellence. These commonly asked questions reflect popular interests, while unique inquiries receive dedicated attention.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Go to the product page to see the warranty offer right above the "Add to Cart" button. Click "What's Covered" under the SureBright logo, and a pop-up will open. This lists all the major terms and details of the warranty plan. If you want the official detailed terms, click "Detailed Terms and Conditions" at the bottom of the same pop-up

During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright. You can always reach out to us for any specific issue, and we will be able to guide you appropriately.

Customers can file a claim by any of the following steps-a. They can log in to the Customer Portal and file a claim with just a few clicks.b. They can contact us directly via email/call/chat and provide details. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently. SureBright maintains extensive service networks and emergency procedures for traveling customers.

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