SureBright

Fitness & Sports

Rowing machine warranties that really pull together

Full-body cardio, efficient workouts, athletic training - your rowing machine delivers complete fitness. SureBright keeps your stroke smooth and strong.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Rowing Machines protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

We promise-

Row toward fitness with protection that goes the distance.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • Seat track, chain, or resistance system stops working?

    Covered.

  • Bearings, pulleys, or moving parts wear down with use?

    Parts and labor are included.

  • Electrical or console display issues?

    Covered.

  • Rowing machine can't be repaired?

    Replacement or reimbursement is provided.

Accidental warranty

  • Want more than just breakdown coverage?

    Everything in Extended Warranty, plus accident protection.

  • Rowing frame or track vibrates or becomes unstable from accidental damage?

    Covered.

  • Frame bends, cracks, or twists due to accidents?

    Protected.

  • Seat, handle, or moving parts collide, twist, or break accidentally?

    Covered.

and much more.

Go the distance with dependable coverage

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for rowing machines, protecting vital components from resistance system failures, seat track issues, and everyday wear. Our warranty plans maintain effective cardio and strength training.

and much more.

Intelligent for industry, inspiring for individuals

The most reliable everyday product warranty with fast, easy claim management experience

  • Fast and reliable repairs on my treadmill, thanks for the great service!

    Cody B.Las VegasRated 5 out of 5
  • SureBright's services exceeded my expectations, kept my exercise bike running smoothly.

    Ramon S.San AntonioRated 5 out of 5
  • I was able to get back to my workout routine quickly thanks to the fast and effective warranty service for my exercise bike, great service!

    Ramesh K.Los AngelesRated 5 out of 5
  • The warranty service was incredibly helpful in resolving issues with my treadmill, highly recommend to anyone with fitness equipment.

    Linda R.HamiltonRated 5 out of 5
  • I was impressed by the prompt and professional warranty service for my elliptical, great job!

    Taylor H.LondonRated 5 out of 5

Go the distance with reliable support

Endurance equipment gets endurance-quality service through our persistent fitness claims process.

Demi, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Demi purchases a water rowing machine with a warranty

  2. SureBright instantly sends a confirmation email to Demi with the details of warranty purchase, coverage and claims process

  3. Her machine's seat track gets rough

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Demi's enjoying smooth, effective cardio

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Got concerns? We address them

Every customer concern receives our full attention and care. These popular questions offer immediate answers, while our support team handles more complex inquiries personally.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Go to the product page of the product you are trying to protect. You will see the warranty offer right above the "Add to Cart" button.

During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright. You can always reach out to us for any specific issue, and we will be able to guide you appropriately.

This depends on your plan! However, if you have a repair plan and we can't fix it, we'll replace it at no additional cost!

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name. While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later. SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.

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