SureBright

Fitness & Sports

Cable machine warranties that pull their weight

Resistance training, muscle targeting, smooth operation - your cable machine delivers precise workouts. SureBright ensures consistent resistance and smooth motion.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Cable Machines protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

We assure-

Resistance training with resistance-free warranties. Smooth operation, smooth claims.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • Cables, pulleys, or weight stacks stop working?

    Covered.

  • Bearings, joints, or moving parts wear down with use?

    Parts and labor are included.

  • Structural frame issues or weld failures?

    Covered.

  • Functional trainer can't be repaired?

    Replacement or reimbursement is provided.

Accidental warranty

  • Want more than just breakdown coverage?

    Everything in Extended Warranty, plus accident protection.

  • Machine wobbles or shifts due to accidental damage or poor setup?

    Covered.

  • Frame dents or warps from accidents or misuse?

    Protected.

  • Cables or attachments suffer accidental damage?

    Covered.

and much more.

Resistance training, resistance-free service

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for cable machines, protecting key components from pulley failures, cable issues, and everyday wear. Our warranty plans ensure smooth resistance training experiences.

and much more.

Streamlined for sellers, stress-free for customers

The most reliable everyday product warranty with fast, easy claim management experience

  • Fast and reliable repairs on my treadmill, thanks for the great service!

    Cody B.Las VegasRated 5 out of 5
  • SureBright's services exceeded my expectations, kept my exercise bike running smoothly.

    Ramon S.San AntonioRated 5 out of 5
  • I was able to get back to my workout routine quickly thanks to the fast and effective warranty service for my exercise bike, great service!

    Ramesh K.Los AngelesRated 5 out of 5
  • The warranty service was incredibly helpful in resolving issues with my treadmill, highly recommend to anyone with fitness equipment.

    Linda R.HamiltonRated 5 out of 5
  • I was impressed by the prompt and professional warranty service for my elliptical, great job!

    Taylor H.LondonRated 5 out of 5

Resistance training, resistance-free service

Smooth cable operation matched by smooth fitness and sports equipment claims processing.

Jada, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Jada purchases a lat pulldown machine with a warranty

  2. SureBright instantly sends a confirmation email to Jada with the details of warranty purchase, coverage and claims process

  3. Her machine's pulleys stick

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Jada's building upper body strength smoothly

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Stuck on something? We'll help

Problem-solving is what we do best, and customer support is never an inconvenience. Review these frequent questions, or contact us for tailored guidance anytime.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Breakdown Plans provide:a. Comprehensive coverage for mechanical or electrical breakdowns and even power surges b. 100% coverage for parts and repairs for extended yearsc. Safeguarding against inevitable wear & tear affecting the product's functionalityd. Replacement or reimbursement if we can't repair ite. Cancel anytime on a pro-rata basisf. 24x7 Support and quick online claims filing in just 5 minutesAccidental Damage Plans provide:g. Everything listed Above h. Sudden and unforeseen accidental damage to the product, e.g., product drops, liquid spills, etc.

During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright. You can always reach out to us for any specific issue, and we will be able to guide you appropriately.

Customers can log in to the Customer Portal using the same email address they used to purchase and access all the details. Customers can also email support@surebright.com, initiate a chat on our website, or call us anytime at 855-306-4874 for assistance.

Checkout purchase often provides best pricing and immediate coverage start. Waiting allows product evaluation but risks price increases or eligibility changes. Consider your timeline and budget preferences. SureBright offers consistent pricing to reduce pressure for immediate decisions while encouraging timely coverage acquisition.

Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently. SureBright maintains extensive service networks and emergency procedures for traveling customers.

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