Solar Products
Generator warranties that power through anything
Backup electricity, emergency preparedness, power independence - your generator keeps life running during outages. SureBright ensures your backup power stays ready.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
How do we power protection?
Backup power with backup confidence. Always ready, always covered.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
What if the motor fails to start?
Covered.
What if electrical output becomes unstable?Parts and labor are included.
What if the generator can't be repaired?Replacement or reimbursement is provided.
What if long-term use causes wear in engine or wiring?Covered.
Accidental warranty
What if I want more than just breakdown coverage?Everything in Extended Warranty, plus accident protection.
What if the casing or frame is damaged by impact?Covered.
What if fuel or liquid spills cause malfunction?Protected.
What if connectors or controls break during mishandling?Covered.
and much more.
Power when you need it, service when you want it
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for generators, protecting important components from engine failures, electrical system issues, and everyday wear. Our warranty plans maintain backup power reliability.
Generators
Portable
Standby
Inverter
Conventional
Diesel
Natural Gas
Solar
and much more.
Seamless for suppliers, spectacular for shoppers
The most reliable everyday product warranty with fast, easy claim management experience
The team at the warranty service center were knowledgeable and helpful in resolving issues with my solar kit, great experience!
Mario K.New YorkRated 5 out of 5 I've had several positive experiences with the warranty services for my solar batteries and generators, always reliable and trustworthy, highly satisfied!
Mike T.WashingtonRated 5 out of 5 SureBright's warranty on my solar panel system has been a game-changer. Any issues are resolved quickly, and I have the peace of mind knowing my investment is protected.
Emily S.Fort WorthRated 5 out of 5 I rely on my portable power station for off-grid adventures, and the warranty has been a lifesaver. Any malfunctions are addressed promptly, ensuring I always have the power I need.
David L.BramptonRated 5 out of 5 When my solar system had a hiccup, I was worried about the warranty process. But the team was amazing! They handled everything efficiently, and I was back to generating power in no time. Highly recommend!
Riya K.HamiltonRated 5 out of 5
Backup power, backed-up service
Emergency power gets emergency-quality attention through our reliable solar products claims process.
Amy purchases a portable generator with a warranty
SureBright instantly sends a confirmation email to Amy with the details of warranty purchase, coverage and claims process
Her generator won't start
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Amy's never without backup power
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
Related blogs
April 9, 2026The Catch with Solar Panel Warranties: What your installer and manufacturer didn’t tell you
August 27, 2026Where extended warranties sell best- checkout or the post-purchase window?
March 23, 2026How much do warranties cost? A complete cost breakdown of every warranty type
September 30, 2026Why do manufacturers’ warranties fall short on wheelchairs and what to look for in a warranty program
October 12, 2026Home warranty vs home appliance warranty (and what that mix up can cost your store)
December 5, 2025Finished your holiday shopping and now wondering about warranties? Here’s the easy guide.
Stuck on something? We'll help
Problem-solving is what we do best, and customer support is never an inconvenience. Review these frequent questions, or contact us for tailored guidance anytime.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
Breakdown Plans provide:a. Comprehensive coverage for mechanical or electrical breakdowns and even power surges b. 100% coverage for parts and repairs for extended yearsc. Safeguarding against inevitable wear & tear affecting the product's functionalityd. Replacement or reimbursement if we can't repair ite. Cancel anytime on a pro-rata basisf. 24x7 Support and quick online claims filing in just 5 minutesAccidental Damage Plans provide:g. Everything listed Above h. Sudden and unforeseen accidental damage to the product, e.g., product drops, liquid spills, etc.
Before your product is shipped as expected, you should contact the merchant. Once you have the product assembled and everything is working fine, and then you face any product-related issues that are covered under your product protection plan, you should reach out to SureBright directly
You should reach out to SureBright directly via email or phone
The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.
Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims. Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success. SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.