SureBright

Solar Products

Inverter protection that converts problems to solutions

Power conversion, electrical efficiency, energy management - your inverter transforms power to meet your needs. SureBright keeps your power conversion reliable.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Inverters protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

We promise-

Power conversion with power protection. Energy transformation, worry transformation.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • What if the inverter stops converting power?

    Covered.

  • What if internal circuits or boards fail?

    Parts and labor are included.

  • What if the inverter can't be repaired?

    Replacement or reimbursement is provided.

  • What if wear from continuous use reduces performance?

    Covered.

Accidental warranty

  • What if I want more than just breakdown coverage?

    Everything in Extended Warranty, plus accident protection.

  • What if accidental drops crack the casing?

    Covered.

  • What if spills or surges damage electronics?

    Protected.

  • What if connectors or mounts are harmed in handling?

    Covered.

and much more.

Convert power, convert worry to confidence

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for inverters, protecting vital systems from conversion failures, cooling issues, and everyday wear. Our warranty plans ensure reliable power transformation.

and much more.

Advanced for agencies, amazing for audiences

The most reliable everyday product warranty with fast, easy claim management experience

  • The team at the warranty service center were knowledgeable and helpful in resolving issues with my solar kit, great experience!

    Mario K.New YorkRated 5 out of 5
  • I've had several positive experiences with the warranty services for my solar batteries and generators, always reliable and trustworthy, highly satisfied!

    Mike T.WashingtonRated 5 out of 5
  • SureBright's warranty on my solar panel system has been a game-changer. Any issues are resolved quickly, and I have the peace of mind knowing my investment is protected.

    Emily S.Fort WorthRated 5 out of 5
  • I rely on my portable power station for off-grid adventures, and the warranty has been a lifesaver. Any malfunctions are addressed promptly, ensuring I always have the power I need.

    David L.BramptonRated 5 out of 5
  • When my solar system had a hiccup, I was worried about the warranty process. But the team was amazing! They handled everything efficiently, and I was back to generating power in no time. Highly recommend!

    Riya K.HamiltonRated 5 out of 5

Power conversion, converted service

Energy transformation gets transformation-quality attention through our converting solar products claims process.

Demi, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Demi purchases a pure sine wave inverter with a warranty

  2. SureBright instantly sends a confirmation email to Demi with the details of warranty purchase, coverage and claims process

  3. Her inverter overheats and shuts down

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Demi's converting power efficiently

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Questions are always welcome

We're passionate about customer education and building understanding. These commonly asked questions provide quick answers, plus our team offers unlimited additional support.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Absolutely, you have the flexibility to purchase an extended warranty within 30 days after your initial product purchase.For online sales, we provide a unique web link to all customers who buy a product eligible for warranty coverage but don't initially opt for a warranty. This link is included in our follow-up emails, giving customers an additional chance to buy a warranty. It's a customized link that streamlines the warranty purchase process and takes less than a minute to complete. Check the email that you used to purchase the product you want to cover; it will be in your inbox. Sometimes, emails are in the Spam / Junk folder. So don't forget to check there if you can't find it in the inbox.In the case of offline sales, customers can either reach out to the retailer directly or contact us via our website or any of the contact details shared in this document to make a warranty purchase. We offer multiple avenues to ensure convenient access to warranty options.

During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright. You can always reach out to us for any specific issue, and we will be able to guide you appropriately.

Customers can file a claim by any of the following steps-a. They can log in to the Customer Portal and file a claim with just a few clicks.b. They can contact us directly via email/call/chat and provide details. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name. While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later. SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.

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