SureBright

Solar Products

Solar battery protection that stores up reliability

Energy storage, power backup, solar system completion - your solar batteries bank sunshine for later. SureBright keeps your energy storage dependable.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Solar Batteries protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

What energy protection do we offer?

Stored sunshine with stored confidence. Energy independence, protection dependence.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • What if the battery stops holding charge?

    Covered.

  • What if circuits, wiring, or controls fail with use?

    Parts and labor are included.

  • What if the solar battery can't be repaired?

    Replacement or reimbursement is provided.

  • What if capacity fades after years of use?

    Wear & tear is included.

Accidental warranty

  • What if I want more than just breakdown coverage?

    Everything in Extended Warranty, plus accident protection.

  • What if accidental drops cause casing cracks?

    Covered.

  • What if liquid spills or leaks damage the system?

    Protected.

  • What if wiring connections fail from mishandling?

    Covered.

and much more.

Store energy, store confidence

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for solar batteries, protecting essential systems from capacity loss, charging failures, and everyday wear. Our warranty plans ensure reliable energy storage.

and much more.

Innovative for institutions, incredible for users

The most reliable everyday product warranty with fast, easy claim management experience

  • The team at the warranty service center were knowledgeable and helpful in resolving issues with my solar kit, great experience!

    Mario K.New YorkRated 5 out of 5
  • I've had several positive experiences with the warranty services for my solar batteries and generators, always reliable and trustworthy, highly satisfied!

    Mike T.WashingtonRated 5 out of 5
  • SureBright's warranty on my solar panel system has been a game-changer. Any issues are resolved quickly, and I have the peace of mind knowing my investment is protected.

    Emily S.Fort WorthRated 5 out of 5
  • I rely on my portable power station for off-grid adventures, and the warranty has been a lifesaver. Any malfunctions are addressed promptly, ensuring I always have the power I need.

    David L.BramptonRated 5 out of 5
  • When my solar system had a hiccup, I was worried about the warranty process. But the team was amazing! They handled everything efficiently, and I was back to generating power in no time. Highly recommend!

    Riya K.HamiltonRated 5 out of 5

Energy storage, stored confidence

Power storage gets storage-quality attention through our energetic solar products claims process.

Steve, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Steve purchases lithium solar batteries with a warranty

  2. SureBright instantly sends a confirmation email to Steve with the details of warranty purchase, coverage and claims process

  3. His batteries won't hold full charge

  4. He files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Steve's storing solar energy reliably

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Ask us anything - seriously

No question is too big, small, or complex for our dedicated support team. These popular FAQs get you started, but we're here for whatever else you need to know.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Go to the product page to see the warranty offer right above the "Add to Cart" button. Click "What's Covered" under the SureBright logo, and a pop-up will open. This lists all the major terms and details of the warranty plan. If you want the official detailed terms, click "Detailed Terms and Conditions" at the bottom of the same pop-up

Before your product is shipped as expected, you should contact the merchant. Once you have the product assembled and everything is working fine, and then you face any product-related issues that are covered under your product protection plan, you should reach out to SureBright directly

Customers can file a claim by any of the following steps-a. They can log in to the Customer Portal and file a claim with just a few clicks.b. They can contact us directly via email/call/chat and provide details. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.

The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working. Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource. Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues. When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.

Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently. SureBright maintains extensive service networks and emergency procedures for traveling customers.

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