Solar Products
Solar kit warranties that really brighten your day
Clean energy, utility savings, environmental responsibility - your solar kit harnesses nature's power. SureBright protects your sustainable energy investment.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
We assure-
Sunshine power with sunshine protection. Clean energy, clean coverage.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
What if the inverter or controller stops working?
Covered.
What if panels lose efficiency faster than expected?Parts and labor are included.
What if the kit can't be repaired?Replacement or reimbursement is provided.
What if years of sun exposure reduce performance?Wear & tear is included.
Accidental warranty
What if I want more than just breakdown coverage?Everything in Extended Warranty, plus accident protection.
What if panels crack or shatter from accidental impact?Covered.
What if wiring or connectors get damaged by mishandling?Protected.
What if weather-related accidents cause unexpected failure?Covered.
and much more.
Harness the sun, harness our support
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for solar kits, protecting key components from panel degradation, inverter failures, and everyday wear. Our warranty plans maintain renewable energy generation.
Solar Kits
Grid-Tie
Off-Grid
Portable
RV
Marine
Residential
Commercial
and much more.
Transformative for traders, tranquil for customers
The most reliable everyday product warranty with fast, easy claim management experience
The team at the warranty service center were knowledgeable and helpful in resolving issues with my solar kit, great experience!
Mario K.New YorkRated 5 out of 5 I've had several positive experiences with the warranty services for my solar batteries and generators, always reliable and trustworthy, highly satisfied!
Mike T.WashingtonRated 5 out of 5 SureBright's warranty on my solar panel system has been a game-changer. Any issues are resolved quickly, and I have the peace of mind knowing my investment is protected.
Emily S.Fort WorthRated 5 out of 5 I rely on my portable power station for off-grid adventures, and the warranty has been a lifesaver. Any malfunctions are addressed promptly, ensuring I always have the power I need.
David L.BramptonRated 5 out of 5 When my solar system had a hiccup, I was worried about the warranty process. But the team was amazing! They handled everything efficiently, and I was back to generating power in no time. Highly recommend!
Riya K.HamiltonRated 5 out of 5
Renewable energy, renewable service
Solar power systems get power-quality attention through our bright solar products claims process.
Jada purchases a residential solar kit with a warranty
SureBright instantly sends a confirmation email to Jada with the details of warranty purchase, coverage and claims process
Her solar panels lose efficiency
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Jada's generating clean, renewable energy
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
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Need answers? You're in the right place
Our mission is making sure every customer feels informed and confident. Browse these common questions, or reach out directly for immediate, personalized assistance.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
Breakdown Plans provide:a. Comprehensive coverage for mechanical or electrical breakdowns and even power surges b. 100% coverage for parts and repairs for extended yearsc. Safeguarding against inevitable wear & tear affecting the product's functionalityd. Replacement or reimbursement if we can't repair ite. Cancel anytime on a pro-rata basisf. 24x7 Support and quick online claims filing in just 5 minutesAccidental Damage Plans provide:g. Everything listed Above h. Sudden and unforeseen accidental damage to the product, e.g., product drops, liquid spills, etc.
When you return the protected product, the retailer will refund you the money you paid for the protection plan. If the product is returned 30 days after the purchase, SureBright will issue a pro-rated refund as per the terms of your plan.
Customers can file a claim by any of the following steps-a. They can log in to the Customer Portal and file a claim with just a few clicks.b. They can contact us directly via email/call/chat and provide details. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.
The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working. Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource. Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues. When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.
Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims. Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success. SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.