SureBright
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Medical Equipment

CPAP machine protection that helps you sleep soundly

Restful sleep, breathing assistance, health necessity - your CPAP machine enables restorative rest. SureBright ensures your sleep therapy stays reliable.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
CPAP Machines protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

How do we sleep on protection?

Restful nights with restful coverage. Sleep therapy, worry therapy.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • Motors, humidifiers, or pumps stop working?

    Covered.

  • Displays, sensors, or tubing connectors fail with use?

    Parts and labor are included.

  • CPAP machine can't be repaired?

    Replacement or reimbursement is provided.

  • Normal wear & tear like tubing or seals wearing out?

    Covered.

Accidental warranty

  • Want more than just breakdown coverage?

    Everything in Extended Warranty, plus accident protection.

  • Accidental drops causing casing or screen damage?

    Covered.

  • Water spills or condensation causing electronic malfunction?

    Protected.

  • Calibration issues in airflow sensors or pressure settings causing inaccurate therapy?

    Covered

and much more.

Restful sleep, restful service

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for CPAP machines, protecting essential components from motor failures, mask seal issues, and everyday wear. Our warranty plans ensure restful, therapeutic sleep.

and much more.

Profitable for retailers, protective for shoppers

The most reliable everyday product warranty with fast, easy claim management experience

  • When my CPAP machine stopped working, I was concerned about the expense of getting it fixed. But the warranty covered the entire repair, and I had it back in perfect condition in no time. It's reassuring to know I'm protected if anything goes wrong with my essential medical devices.

    John W.ChicagoRated 5 out of 5

  • My wheelchair's battery started to fail, and I was dreading the cost of a replacement. The warranty provider took care of it without any hassle, and I was back on the move in no time. It's such a relief to have that coverage in place.

    Maria G.DetroitRated 5 out of 5

  • Amazing support! SureBright's Warranty Service replaced my medical device hassle-free!

    Tristan Q.Fort WorthRated 5 out of 5

  • Seamless experience! SureBright's Warranty Service fixed my wheelchair quickly. Highly recommend!

    Rosemund W.MississaugaRated 5 out of 5

  • I was nervous when my insulin pump started acting up, but the warranty team was there to help. They sent a replacement right away, and I didn't have to worry about the cost or being without my essential device. It's a game-changer for managing my health.

    Lisa T.HalifaxRated 5 out of 5

Breathing assistance, breath-taking service

Sleep therapy equipment gets therapy-quality attention through our restful medical equipment claims process.

Amanda, a SureBright customer, looking pleased with their product protection and warranty experience.

  1. Amanda purchases an auto-adjusting CPAP with a warranty

  2. SureBright instantly sends a confirmation email to Amanda with the details of warranty purchase, coverage and claims process

  3. Her machine's pressure sensor fails

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Amanda's sleeping restfully every night

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

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Need information? We deliver

Informed customers make better decisions, and we're committed to providing complete transparency. These common questions start the conversation, with personalized support always available.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Once a purchase is made, we send customers all the information they will ever need for the warranty-1. T&C of the policy they bought2. Warranty contract Details3. Details about how to file a claim4.Our 24x7 customer care center details5. Customer portal login details where they have everything listed in this list

Yes. You can cancel your plan within 30 days of purchase to receive a full refund. If you cancel it after 30 days, you will be refunded on a pro-rata basis. Please note that if you have already filed a claim, then the refund will be calculated differently. These terms may vary by coverage plan, so make sure to check your coverage terms

You should reach out to SureBright directly via email or phone

Checkout purchase often provides best pricing and immediate coverage start. Waiting allows product evaluation but risks price increases or eligibility changes. Consider your timeline and budget preferences. SureBright offers consistent pricing to reduce pressure for immediate decisions while encouraging timely coverage acquisition.

Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims. Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success. SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.

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