Medical Equipment
Medical device warranties that care for your care
Health management, treatment support, medical necessity - your medical devices enable better health outcomes. SureBright protects your health technology investment.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
What health protection do we provide?
Medical necessities with medical-grade protection. Health support, coverage support.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
Motors, sensors, or circuits fail with use?
Covered.
Displays, controls, or wiring stop functioning?Parts and labor are included.
Medical device can't be repaired?Replacement or reimbursement is provided.
Normal wear & tear like fading buttons or casing wear?Covered.
Accidental warranty
Want more than just breakdown coverage?Everything in Extended Warranty, plus accident protection.
Dropped device causing casing or display damage?Covered.
Liquid spills or exposure leading to electronic malfunction?Protected.
Calibration drift or sensor problems causing inaccurate readings?Covered.
and much more.
Health essentials, essential service
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for medical devices, protecting key systems from sensor failures, display issues, and everyday wear. Our warranty plans maintain critical health monitoring functions.
Medical Devices
Monitors
Therapy
Diagnostic
Mobility
Respiratory
Diabetic
Emergency
and much more.
Dependable for businesses, delightful for customers
The most reliable everyday product warranty with fast, easy claim management experience
When my CPAP machine stopped working, I was concerned about the expense of getting it fixed. But the warranty covered the entire repair, and I had it back in perfect condition in no time. It's reassuring to know I'm protected if anything goes wrong with my essential medical devices.
John W.ChicagoRated 5 out of 5 My wheelchair's battery started to fail, and I was dreading the cost of a replacement. The warranty provider took care of it without any hassle, and I was back on the move in no time. It's such a relief to have that coverage in place.
Maria G.DetroitRated 5 out of 5 Amazing support! SureBright's Warranty Service replaced my medical device hassle-free!
Tristan Q.Fort WorthRated 5 out of 5 Seamless experience! SureBright's Warranty Service fixed my wheelchair quickly. Highly recommend!
Rosemund W.MississaugaRated 5 out of 5 I was nervous when my insulin pump started acting up, but the warranty team was there to help. They sent a replacement right away, and I didn't have to worry about the cost or being without my essential device. It's a game-changer for managing my health.
Lisa T.HalifaxRated 5 out of 5
Health technology, healthy service
Medical necessities get medical-grade attention through our clinical medical equipment claims process.
Anna purchases a blood glucose monitor with a warranty
SureBright instantly sends a confirmation email to Anna with the details of warranty purchase, coverage and claims process
Her monitor gives inconsistent readings
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Anna's managing her health with confidence
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
Related blogs
May 2, 2026Gaps in wheelchair and mobility scooter warranty you probably missed (And what to do before it's too late)
September 30, 2026Why do manufacturers’ warranties fall short on wheelchairs and what to look for in a warranty program
August 6, 2026Why home automation repairs are scary and how whole-system protection changes the math
July 8, 2026Home audio warranties: why coverage per device falls short, and how a whole system warranty bridges the gaps
December 18, 2025Beyond Device Specs: OLED Monitor Warranty That Actually Matters
August 27, 2026Where extended warranties sell best- checkout or the post-purchase window?
Questions? Bring them on
We thrive on customer curiosity and love sharing our expertise. These frequently asked questions provide quick reference, plus unlimited access to our knowledgeable support team.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
Breakdown Plans provide:a. Comprehensive coverage for mechanical or electrical breakdowns and even power surges b. 100% coverage for parts and repairs for extended yearsc. Safeguarding against inevitable wear & tear affecting the product's functionalityd. Replacement or reimbursement if we can't repair ite. Cancel anytime on a pro-rata basisf. 24x7 Support and quick online claims filing in just 5 minutesAccidental Damage Plans provide:g. Everything listed Above h. Sudden and unforeseen accidental damage to the product, e.g., product drops, liquid spills, etc.
During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright. You can always reach out to us for any specific issue, and we will be able to guide you appropriately.
Customers can file a claim by any of the following steps-a. They can log in to the Customer Portal and file a claim with just a few clicks.b. They can contact us directly via email/call/chat and provide details. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.
Checkout purchase often provides best pricing and immediate coverage start. Waiting allows product evaluation but risks price increases or eligibility changes. Consider your timeline and budget preferences. SureBright offers consistent pricing to reduce pressure for immediate decisions while encouraging timely coverage acquisition.
Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently. SureBright maintains extensive service networks and emergency procedures for traveling customers.