Apparel & Luggage
Luggage protection that travels well
Journey companion, belongings protection, travel essential - your luggage carries your life to new places. SureBright ensures your travel investment stays durable.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
We ensure-
Travel anywhere with protection everywhere. Journey confidence, luggage assurance.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
Zippers, locks, or wheels fail with use?
Covered.
Handles, seams, or stitching wear down?Parts and labor are included.
Luggage can't be repaired?Replacement or reimbursement is provided.
Normal wear & tear like scuffs or fabric fading?Covered.
Accidental warranty
Want more than just breakdown coverage?Everything in Extended Warranty, plus accident protection.
Cracks or dents in hard cases from impacts?Covered.
Tears, rips, or stains on soft cases?Protected.
Wheels or handles damaged during transit?Covered.
and much more.
Travel anywhere, service everywhere
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for luggage, protecting vital components from wheel failures, handle damage, and everyday wear. Our warranty plans ensure reliable travel gear performance.
Luggage
Carry-On
Checked
Spinner
Duffel
Garment
Rolling
Hardside
and much more.
Reliable for merchants, reassuring for buyers
The most reliable everyday product warranty with fast, easy claim management experience
The warranty on my heated jacket has been a lifesaver. Any malfunctions are resolved promptly, keeping me warm and comfortable in even the harshest winter conditions.
Samantha K.Fort WorthRated 5 out of 5 As an avid hiker, the warranty on my weatherproof jacket has been invaluable. Any repairs or replacements are handled with care, keeping me dry and comfortable on the trail.
Emily L.IndianapolisRated 5 out of 5 Amazing service as always
Tyler N.DallasRated 5 out of 5 I bought a protective jacket for my outdoor adventures, and when a seam came loose, the warranty service was exceptional. They handled my claim quickly, and I received a new jacket in no time. Truly impressed!
David R.TorontoRated 5 out of 5 Fast service, reliable repairs. Thank you
Felice J.SurreyRated 5 out of 5
Travel gear, traveling service
Journey equipment gets journey-quality attention through our supportive claims process.
Ming purchases a spinner suitcase with a warranty
SureBright instantly sends a confirmation email to Ming with the details of warranty purchase, coverage and claims process
Her suitcase wheel breaks
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Ming's traveling smoothly everywhere
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
Related blogs
August 27, 2026Where extended warranties sell best- checkout or the post-purchase window?
March 23, 2026How much do warranties cost? A complete cost breakdown of every warranty type
September 30, 2026Why do manufacturers’ warranties fall short on wheelchairs and what to look for in a warranty program
April 9, 2026The Catch with Solar Panel Warranties: What your installer and manufacturer didn’t tell you
October 12, 2026Home warranty vs home appliance warranty (and what that mix up can cost your store)
December 5, 2025Finished your holiday shopping and now wondering about warranties? Here’s the easy guide.
Seeking answers? You've found them
Comprehensive customer support means never leaving questions unanswered. These frequently asked items provide instant clarity, with our expert team covering everything else completely.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
Go to the product page to see the warranty offer right above the "Add to Cart" button. Click "What's Covered" under the SureBright logo, and a pop-up will open. This lists all the major terms and details of the warranty plan. If you want the official detailed terms, click "Detailed Terms and Conditions" at the bottom of the same pop-up
During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright. You can always reach out to us for any specific issue, and we will be able to guide you appropriately.
Customers can log in to the Customer Portal using the same email address they used to purchase and access all the details. Customers can also email support@surebright.com, initiate a chat on our website, or call us anytime at 855-306-4874 for assistance.
Checkout purchase often provides best pricing and immediate coverage start. Waiting allows product evaluation but risks price increases or eligibility changes. Consider your timeline and budget preferences. SureBright offers consistent pricing to reduce pressure for immediate decisions while encouraging timely coverage acquisition.
Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name. While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later. SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.