Get answers to all your questions about - SureBright's coverage & terms

SureBright covers over 50 product categories, with major ones including electronics, major home appliances, furniture, and home and mobility products such as mobility scooters and e-bikes. Coverage can include mechanical and electrical breakdowns, with Accidental Damage available for various categories.

Standard (Breakdown) coverage handles mechanical and electrical failures, including parts, labor, and diagnostics. Accidental Damage adds protection for accidents such as drops and liquid spills, but whether it’s included or offered as an add-on depends on the product category and the plan.

SureBright offers flexible warranty durations from 1-5 years, tailored to different product categories and customer preferences. Electronics typically feature 2-3 year plans that extend beyond manufacturer warranties when customers need protection most. Appliances often qualify for longer terms reflecting their expected lifespan and higher repair costs. Plan duration affects both pricing and coverage scope, allowing customers to choose protection that matches their usage patterns and budget. Flexible terms mean you can offer warranty options that make sense for every customer and product category.

Yes, SureBright's accidental damage protection covers power surges, liquid spills, and drop damage. Extended warranties include coverage for surge protection, while spills and drops require accidental damage upgrades. We provide comprehensive protection against common real-world risks.

SureBright offers 0 deductible benefits across most product categories, except electronics and major appliances, where based on the specifics a customer might have to pay a small deductible.To ensure absolute transparency, SureBright tells you about the applicable deductibles both before the warranty purchase as well as across different after-sales touch points

SureBright is designed to complement, not duplicate, manufacturer coverage. It can extend protection beyond the manufacturer’s warranty and, depending on the plan, cover things that a standard manufacturer warranty may not. The terms are written without the dense language customers often encounter in warranty contracts.