SureBright

Furniture

Work desk protection that gets down to business

Productivity hub, organization center, career command station - your desk supports professional success. SureBright ensures your workspace stays sturdy.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Work desks protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

We ensure-

Command centers for productivity need command-level protection.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • Desk joints or panels loosen with use?

    Covered under warranty.

  • Surface finish wears out from daily use?

    Wear & tear coverage included.

  • Drawers or sliders stop functioning?

    Parts and labor included.

  • Work desk can't be repaired?

    Replacement or reimbursement is provided.

Accidental warranty

  • Want more than just breakdown coverage?

    Everything in Extended Warranty, plus accident protection.

  • Surface scratches, stains, or dents from accidents?

    Covered.

  • Legs or supports damaged during moving?

    Covered.

  • Hinges, locks, or hardware fail due to accidental impact?

    Covered.

and much more.

Command your workspace, we'll handle the rest

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for work desks, protecting vital components from surface damage, drawer mechanism failures, and everyday wear. Our warranty plans maintain your productive workspace.

and much more.

Smart for sellers, satisfying for customers

The most reliable everyday product warranty with fast, easy claim management experience

  • I accidentally spilled red wine on my brand-new sofa, and I was devastated! But thanks to the extended warranty, I didn't have to stress for long. The process was surprisingly simple- one call, a quick inspection, and they arranged for a full replacement. Totally worth it!

    Jennifer M.BostonRated 5 out of 5
  • The extended warranty saved my sectional after my toddler decided to turn it into a canvas for their art project. They cleaned it so well, it looks like nothing ever happened. Absolutely worth every penny!

    Maria T.DenverRated 5 out of 5
  • My curious cat scratched up our leather recliner, and I thought I'd have to live with the damage. The extended warranty came to the rescue! They sent someone out to fix it, and now it looks as good as the day we bought it. So glad we invested in SureBright!

    Sarah P.PhoenixRated 5 out of 5
  • When one of the legs on our coffee table wobbled loose, I thought it was a lost cause. SureBright's support was fantastic- they sent a technician who repaired it right at our home. I never realized how useful this coverage would be, but I'm sold!

    Tom L.VancouverRated 5 out of 5
  • Our bed frame started creaking just six months after purchase, and I was worried it'd be a nightmare to deal with. The extended warranty provider stepped in, and they replaced the faulty part quickly. It's great to know they stand behind their promises.

    Lisa G.SurreyRated 5 out of 5

Workspace solutions, work-ready service

Your productivity hub deserves hub-quality attention through our focused furniture claims process.

Ming, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Ming purchases a standing desk with a warranty

  2. SureBright instantly sends a confirmation email to Ming with the details of warranty purchase, coverage and claims process

  3. Her desk's height adjustment stops working

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Ming's workspace adapts to her needs

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Questions welcome here

We believe every question deserves a thoughtful answer. Start with these frequently asked items, then connect with our expert team for comprehensive support.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Once a purchase is made, we send customers all the information they will ever need for the warranty-1. T&C of the policy they bought2. Warranty contract Details3. Details about how to file a claim4.Our 24x7 customer care center details5. Customer portal login details where they have everything listed in this list

During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright. You can always reach out to us for any specific issue, and we will be able to guide you appropriately.

Customers can log in to the Customer Portal using the same email address they used to purchase and access all the details. Customers can also email support@surebright.com, initiate a chat on our website, or call us anytime at 855-306-4874 for assistance.

The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working. Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource. Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues. When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.

Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently. SureBright maintains extensive service networks and emergency procedures for traveling customers.

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