SureBright

HVAC systems

Heater protection that warms the heart

Winter comfort, climate control, cozy warmth - your heater makes cold days comfortable. SureBright keeps your warmth flowing when you need it most.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Heaters protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

How do we warm up protection?

Cozy warmth with cozy coverage. Heating solutions, heated protection.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • What if the heating element burns out?

    Covered.

  • What if controls, sensors, or wiring fail with use?

    Parts and labor are included.

  • What if the heater can't be repaired?

    Replacement or reimbursement is provided.

  • What if everyday use reduces heating performance?

    Covered.

Accidental warranty

  • What if I want more than just breakdown coverage?

    Everything in Extended Warranty, plus accident protection.

  • What if drops or bumps crack the casing?

    Covered.

  • What if spills or leaks damage internal parts?

    Protected.

  • What if switches, dials, or panels are harmed in accidents?

    Covered.

and much more.

Warm homes, warm service

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for heaters, protecting essential elements from heating element failures, thermostat issues, and everyday wear. Our warranty plans ensure reliable warmth and comfort.

and much more.

Perfect for partners, peaceful for purchasers

The most reliable everyday product warranty with fast, easy claim management experience

  • When my air conditioner broke down during a heatwave, I was worried about the cost of repairs. The extended warranty made it easy to get help. They sent a technician who fixed it on the spot, and I was back to cool comfort in no time!

    Mark D.DenverRated 5 out of 5
  • The warranty on my air conditioning unit has been a godsend. Any problems are resolved swiftly, keeping my home cool and comfortable even during the hottest summer days.

    Lisa T.DallasRated 5 out of 5
  • As a homeowner, I'm grateful for the comprehensive warranty on my furnace. It gives me the confidence to know that my family will stay warm and cozy all winter long.

    Mark R.PhoenixRated 5 out of 5
  • Our HVAC system broke down in the middle of summer, but the warranty service was incredible! They sent a technician within hours, and we were back to cool comfort in no time. Worth every penny!

    Misha O.HalifaxRated 5 out of 5
  • After a year of use, my HVAC system started making strange noises. The warranty service was prompt and professional, diagnosing the issue quickly and fixing it at no cost. Peace of mind is priceless!

    Grisha A.MontrealRated 5 out of 5

Warm comfort, warming service

Climate heating gets heating-quality attention through our cozy HVAC systems claims process.

Grace, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Grace purchases an electric baseboard heater with a warranty

  2. SureBright instantly sends a confirmation email to Grace with the details of warranty purchase, coverage and claims process

  3. Her heater's thermostat malfunctions

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Grace's home is warm and cozy

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Got concerns? We address them

Every customer concern receives our full attention and care. These popular questions offer immediate answers, while our support team handles more complex inquiries personally.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Go to the product page to see the warranty offer right above the "Add to Cart" button. Click "What's Covered" under the SureBright logo, and a pop-up will open. This lists all the major terms and details of the warranty plan. If you want the official detailed terms, click "Detailed Terms and Conditions" at the bottom of the same pop-up

Before your product is shipped as expected, you should contact the merchant. Once you have the product assembled and everything is working fine, and then you face any product-related issues that are covered under your product protection plan, you should reach out to SureBright directly

You should reach out to SureBright directly via email or phone

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims. Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success. SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.

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