Home Appliances
Vacuum cleaner protection that really sucks (in a good way)
Clean carpets, spotless floors, pet hair control - your vacuum keeps home looking its best. SureBright ensures the suction power stays strong.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
How comprehensive is our protection?
Clean floors and clean coverage. We handle the details.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
What if my vacuum loses suction or stops running?
Mechanical or electrical breakdowns are covered.
What if repairs get expensive?Parts and labor are fully covered.
What if it can't be repaired at all?We'll replace it or provide reimbursement.
What if heavy use wears it out?Wear & tear affecting performance is included.
Accidental warranty
What if I want more than just breakdown coverage?Everything in the Extended Warranty, plus accident protection, is included.
What if the hose, brush, or casing gets damaged?Accidental damage is covered.
What if the wheels or attachments are harmed by impact?Accidental damage is included.
What if it gets damaged while moving or storing?Covered for accidental damage like bending, twisting, or impact.
and much more.
Spotless floors, spotless service
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for vacuum cleaners, protecting critical parts from motor failures, suction system issues, and everyday wear. Our warranty plans keep your floors spotless with reliable performance.
Vacuum Cleaner
Upright
Canister
Robot
Stick
Handheld
Shop
Central
and much more.
Optimal for operators, outstanding for owners
The most reliable everyday product warranty with fast, easy claim management experience
When my humidifier started leaking water, I was dreading the replacement cost. The warranty provided a new one hassle-free.
Alex R.NashvilleRated 5 out of 5 Our robotic vacuum malfunctioned, and I thought it was beyond fixing. SureBright's warranty provided a replacement- it was so easy!
Jacob P.New YorkRated 5 out of 5 I bought a high-end oven for my kitchen, and when it stopped heating properly, I was devastated. Luckily, the warranty I purchased covered the repair costs. The technician was knowledgeable and had it fixed in no time. I'm so grateful for that protection!
Bill W.DenverRated 5 out of 5 After my refrigerator started making strange noises, I feared I'd have to replace it. Luckily, the extended warranty came through! They sent a technician who diagnosed the problem and fixed it right away. I'm so glad I invested in this coverage!
Laura P.WinnipegRated 5 out of 5 One of the burners on my range stopped working, and I was frustrated because I rely on it for cooking. The extended warranty made the process so easy. They sent a technician who fixed it right away. I can't imagine dealing with this without the warranty.
Laura S.EdmontonRated 5 out of 5
Clean process, clear results
Our transparent claims process ensures your home cleaning appliances get the attention they need.
Amanda purchases an upright vacuum with a warranty
SureBright instantly sends a confirmation email to Amanda with the details of warranty purchase, coverage and claims process
Her vacuum loses suction power
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Amanda's carpets are spotlessly clean
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
Related blogs
September 15, 2026Selling on TikTok Shop in 2026? Your account health now matters more than ever
November 21, 2025Black Friday Vacuum Shopping? Check the Warranty First- Here's Why
February 2, 2026Why Repair Shops & Mechanics Need Auto Parts Warranties
September 10, 202576% of Shoppers Say Free Returns Decide Where They Shop, Here’s What Merchants Need to Know
October 7, 2026How can Amazon’s recent policy changes affect your margins this holiday season?
April 21, 2026PlayStation warranties expire after 12 months - most problems start after that (What are your best options?)
Questions? Bring them on
We thrive on customer curiosity and love sharing our expertise. These frequently asked questions provide quick reference, plus unlimited access to our knowledgeable support team.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
Breakdown Plans provide:a. Comprehensive coverage for mechanical or electrical breakdowns and even power surges b. 100% coverage for parts and repairs for extended yearsc. Safeguarding against inevitable wear & tear affecting the product's functionalityd. Replacement or reimbursement if we can't repair ite. Cancel anytime on a pro-rata basisf. 24x7 Support and quick online claims filing in just 5 minutesAccidental Damage Plans provide:g. Everything listed Above h. Sudden and unforeseen accidental damage to the product, e.g., product drops, liquid spills, etc.
When you return the protected product, the retailer will refund you the money you paid for the protection plan. If the product is returned 30 days after the purchase, SureBright will issue a pro-rated refund as per the terms of your plan.
This depends on your plan! However, if you have a repair plan and we can't fix it, we'll replace it at no additional cost!
The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working. Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource. Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues. When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.
Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims. Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success. SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.