Furniture
Sofa warranties that provide comfortable coverage
Family gatherings, relaxation time, conversation centerpiece - your sofa anchors home comfort. SureBright protects the furniture that brings people together.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
What furniture protection do we offer?
Comfortable seating, comfortable coverage for your living space.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
Sofa frame weakens over time?
Covered for structural breakdowns.
Fabric or leather wears out with daily use?Wear & tear coverage included.
Springs or cushions lose support?Parts and labor are fully covered.
Sofa can't be repaired at all?We'll replace it or reimburse you.
Accidental warranty
Want more than just breakdown coverage?Everything in Extended Warranty, plus accident protection.
Fabric stains, rips, or burns from accidental damage?Covered.
Frame dents or cracks while moving?Covered.
Reclining mechanisms or adjustable parts stop working due to accidents?Covered.
and much more.
Comfort zone coverage
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for sofas, protecting essential elements from frame failures, cushion degradation, and everyday wear. Our warranty plans ensure lasting comfort and structural integrity.
Sofas
Sectional
Loveseat
Reclining
Sleeper
Modular
Chesterfield
Mid-Century
and much more.
Optimal for operators, outstanding for owners
The most reliable everyday product warranty with fast, easy claim management experience
I accidentally spilled red wine on my brand-new sofa, and I was devastated! But thanks to the extended warranty, I didn't have to stress for long. The process was surprisingly simple- one call, a quick inspection, and they arranged for a full replacement. Totally worth it!
Jennifer M.BostonRated 5 out of 5 The extended warranty saved my sectional after my toddler decided to turn it into a canvas for their art project. They cleaned it so well, it looks like nothing ever happened. Absolutely worth every penny!
Maria T.DenverRated 5 out of 5 My curious cat scratched up our leather recliner, and I thought I'd have to live with the damage. The extended warranty came to the rescue! They sent someone out to fix it, and now it looks as good as the day we bought it. So glad we invested in SureBright!
Sarah P.PhoenixRated 5 out of 5 When one of the legs on our coffee table wobbled loose, I thought it was a lost cause. SureBright's support was fantastic- they sent a technician who repaired it right at our home. I never realized how useful this coverage would be, but I'm sold!
Tom L.VancouverRated 5 out of 5 Our bed frame started creaking just six months after purchase, and I was worried it'd be a nightmare to deal with. The extended warranty provider stepped in, and they replaced the faulty part quickly. It's great to know they stand behind their promises.
Lisa G.SurreyRated 5 out of 5
Comfort claims, comfortable process
When furniture issues arise, our comfortable claims process ensures your living space stays inviting.
Steve purchases a sectional sofa with a warranty
SureBright instantly sends a confirmation email to Steve with the details of warranty purchase, coverage and claims process
His sofa's frame becomes loose
He files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Steve's relaxing comfortably with family
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
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Your questions, our expertise
Every inquiry taps into our deep knowledge and commitment to customer success. These frequently asked questions provide immediate value, with personalized assistance just a click away.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
Once a purchase is made, we send customers all the information they will ever need for the warranty-1. T&C of the policy they bought2. Warranty contract Details3. Details about how to file a claim4.Our 24x7 customer care center details5. Customer portal login details where they have everything listed in this list
When you return the protected product, the retailer will refund you the money you paid for the protection plan. If the product is returned 30 days after the purchase, SureBright will issue a pro-rated refund as per the terms of your plan.
This depends on your plan! However, if you have a repair plan and we can't fix it, we'll replace it at no additional cost!
The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working. Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource. Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues. When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.
Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name. While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later. SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.