SureBright

Electronics

Smartphone protection that stays connected

Work calls, family photos, daily navigation - your smartphone keeps life organized. SureBright protects the device that connects your world.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Smartphones protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

What kind of protection do we offer?

Your digital lifeline needs lifeline protection. We provide it.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • What if my phone suddenly stops working or won't charge?

    Mechanical or electrical breakdowns, even power surges, are covered.

  • What if repair costs get too high?

    Both parts and labor are 100% covered for extended years.

  • What if my phone can't be repaired at all?

    We'll replace it or reimburse you.

  • What if everyday use causes slowdowns or glitches?

    Wear & tear that affects performance is included.

Accidental warranty

  • What if I want more than just breakdown coverage?

    Everything in the Extended Warranty, plus accident protection, is included.

  • What if the screen shatters from a drop or impact?

    Accidental damage is covered.

  • What if I face everyday issues like liquid spills, overheating, or charging problems?

    Accidental damage protection is included.

  • What if the phone bends, twists, or gets damaged unexpectedly?

    Covered under accidental damage protection.

and much more.

Stay connected with confidence

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for smartphones, protecting vital systems from battery degradation, screen malfunctions, and everyday wear. Our warranty plans keep you connected with reliable performance.

and much more.

Robust for resellers, remarkable for customers

The most reliable everyday product warranty with fast, easy claim management experience

  • The glass panel on my TV console shattered during a move, and I thought I was out of luck. SureBright's team arranged our replacement in no time. You have earned a customer for life!

    Diana K.Oklahoma CityRated 5 out of 5
  • When my entertainment stand started wobbling, I reached out to the warranty provider. They repaired it quickly, and now it's sturdy as ever. Highly recommend them!

    Ryan L.El PasoRated 5 out of 5
  • Our energy-efficient refrigerator stopped cooling after just a year. Thankfully, the warranty covered the repair costs. The technician was prompt and professional, and now our fridge is running like new again. I highly recommend SureBright!

    Aletta H.DetroitRated 5 out of 5
  • I bought a 55-inch OLED TV and added SureBright's extended warranty. When it developed a screen flicker, the support team was amazing! They replaced it without any hassle. Highly recommend!

    Shanelle B.WinnipegRated 5 out of 5
  • I love my new wireless earbuds, but after a few weeks, one of them stopped charging. Thankfully, I had purchased the warranty. The process was seamless; I sent them back, and within days, I received a brand-new pair. It's great to know I'm covered!

    Tim S.TorontoRated 5 out of 5

Tech support, human touch

When your smartphone needs repair, our personal approach to electronics claims ensures you stay connected.

Steve, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Steve purchases a flagship smartphone with a warranty

  2. SureBright instantly sends a confirmation email to Steve with the details of warranty purchase, coverage and claims process

  3. His phone screen becomes unresponsive

  4. He files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Steve's staying connected with crystal-clear performance

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Curious minds, meet helpful answers

We celebrate customer curiosity and reward it with comprehensive support. These popular questions offer instant guidance, backed by our always-available expert team.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Go to the product page of the product you are trying to protect. You will see the warranty offer right above the "Add to Cart" button.

Before your product is shipped as expected, you should contact the merchant. Once you have the product assembled and everything is working fine, and then you face any product-related issues that are covered under your product protection plan, you should reach out to SureBright directly

You should reach out to SureBright directly via email or phone

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims. Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success. SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.

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