SureBright

Electronics

Smart home protection that's brilliantly reliable

Automated comfort, security, convenience at your command - your smart devices make life easier. SureBright ensures your connected home stays intelligent.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Smart Home Devices protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

We assure-

Smart living made smarter with intelligent device protection.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • What if my smart home device suddenly stops responding?

    Mechanical or electrical breakdowns, even power surges, are covered.

  • What if repairs cost too much?

    Parts and labor are fully covered for extended years.

  • What if it can't be repaired at all?

    We'll replace it or reimburse you.

  • What if everyday use wears it down over time?

    Wear & tear is included.

Accidental warranty

  • What if I want more than just breakdown coverage?

    Everything in the Extended Warranty, plus accident protection, is included.

  • What if it gets damaged from a drop or impact?

    Accidental damage is covered.

  • What if liquid spills or overheating cause issues?

    Accidental damage protection is included.

  • What if the device housing or ports bend, twist, or get damaged?

    Covered under accidental damage protection.

and much more.

Smart tech, smarter coverage

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for smart home devices, protecting vital components from connectivity failures, sensor malfunctions, and everyday wear. Our warranty plans keep your automated home functioning intelligently.

and much more.

Practical for providers, pleasing for patrons

The most reliable everyday product warranty with fast, easy claim management experience

  • The glass panel on my TV console shattered during a move, and I thought I was out of luck. SureBright's team arranged our replacement in no time. You have earned a customer for life!

    Diana K.Oklahoma CityRated 5 out of 5
  • When my entertainment stand started wobbling, I reached out to the warranty provider. They repaired it quickly, and now it's sturdy as ever. Highly recommend them!

    Ryan L.El PasoRated 5 out of 5
  • Our energy-efficient refrigerator stopped cooling after just a year. Thankfully, the warranty covered the repair costs. The technician was prompt and professional, and now our fridge is running like new again. I highly recommend SureBright!

    Aletta H.DetroitRated 5 out of 5
  • I bought a 55-inch OLED TV and added SureBright's extended warranty. When it developed a screen flicker, the support team was amazing! They replaced it without any hassle. Highly recommend!

    Shanelle B.WinnipegRated 5 out of 5
  • I love my new wireless earbuds, but after a few weeks, one of them stopped charging. Thankfully, I had purchased the warranty. The process was seamless; I sent them back, and within days, I received a brand-new pair. It's great to know I'm covered!

    Tim S.TorontoRated 5 out of 5

Smart claims for smart homes

Your connected home deserves connected service - our electronics claims process integrates seamlessly with your digital lifestyle.

Jada, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Jada purchases smart switches with a warranty

  2. SureBright instantly sends a confirmation email to Jada with the details of warranty purchase, coverage and claims process

  3. Her smart switch loses connectivity

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Jada's home automation works flawlessly

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Your curiosity, our commitment

Every question represents an opportunity to build stronger customer relationships. These popular inquiries offer quick answers, backed by unlimited personal support from our team.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Once a purchase is made, we send customers all the information they will ever need for the warranty-1. T&C of the policy they bought2. Warranty contract Details3. Details about how to file a claim4.Our 24x7 customer care center details5. Customer portal login details where they have everything listed in this list

Yes. You can cancel your plan within 30 days of purchase to receive a full refund. If you cancel it after 30 days, you will be refunded on a pro-rata basis. Please note that if you have already filed a claim, then the refund will be calculated differently. These terms may vary by coverage plan, so make sure to check your coverage terms

This depends on your plan! However, if you have a repair plan and we can't fix it, we'll replace it at no additional cost!

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently. SureBright maintains extensive service networks and emergency procedures for traveling customers.

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