Wellness & Personal Care
Smart bathtub protection that soaks up reliability
Luxury bathing, technology comfort, relaxation enhancement - your smart bathtub transforms daily routines into spa experiences. SureBright keeps your digital soaking sophisticated.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
How do we soak up security?
Luxury bathing with luxury protection. Digital relaxation, digital assurance.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
Jets, pumps, or heaters stop working?
Covered.
Control panels, sensors, or displays fail with use?Parts and labor are included.
Smart bathtub can't be repaired?Replacement or reimbursement is provided.
Normal wear & tear like sealant degradation, minor fading, or water-exposed wear?Covered.
Accidental warranty
Want more than just breakdown coverage?Everything in Extended Warranty, plus accident protection.
Panels, touchscreens, or surfaces cracked or chipped from accidental impact?Covered.
Leaks or water intrusion damaging electronics?Protected.
Plumbing fittings loosen, warp, or get damaged during handling/installation?Covered.
and much more.
Luxury bathing, luxury service
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for smart bathtubs, protecting essential systems from control failures, jet issues, and everyday wear. Our warranty plans ensure luxurious, reliable bathing experiences.
Smart Bathtubs
Jetted
Soaking
Walk-In
Corner
Freestanding
Alcove
Drop-In
and much more.
Revolutionary for retailers, relaxing for users
The most reliable everyday product warranty with fast, easy claim management experience
I was impressed by the efficient and effective warranty service for my epilator, highly recommend!
Rhody K.El PasoRated 5 out of 5 SureBright's team helped me troubleshoot and repair my electric razor, excellent service and support, highly satisfied with the outcome, will definitely recommend to friends and family!
Kristen P.CharlotteRated 5 out of 5 Their support staff were professional and courteous in repairing my fitness tracker, thanks for the great support!
Mythila J.Las VegasRated 5 out of 5 I've had several positive experiences with the warranty services for my beauty devices, always reliable and trustworthy, highly satisfied!
Timothy K.HamiltonRated 5 out of 5 I was able to get a replacement part for my smart bathtub's control panel quickly and easily, thanks to the warranty service, great communication and follow-up, highly satisfied!
Shawn K.EdmontonRated 5 out of 5
Luxury wellness, wellness service
Advanced personal care gets advanced attention through our sophisticated wellness and personal care claims process.
Grace purchases a jetted smart tub with a warranty
SureBright instantly sends a confirmation email to Grace with the details of warranty purchase, coverage and claims process
Her tub's jets stop working
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Grace's enjoying luxurious, relaxing baths
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
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September 30, 2026Why do manufacturers’ warranties fall short on wheelchairs and what to look for in a warranty program
April 9, 2026The Catch with Solar Panel Warranties: What your installer and manufacturer didn’t tell you
October 12, 2026Home warranty vs home appliance warranty (and what that mix up can cost your store)
December 5, 2025Finished your holiday shopping and now wondering about warranties? Here’s the easy guide.
Need help? We're here for you
Customer success is our top priority, and we're available whenever you need guidance. We've compiled popular questions below, plus our team is ready for any additional support you require.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
Once a purchase is made, we send customers all the information they will ever need for the warranty-1. T&C of the policy they bought2. Warranty contract Details3. Details about how to file a claim4.Our 24x7 customer care center details5. Customer portal login details where they have everything listed in this list
Yes. You can cancel your plan within 30 days of purchase to receive a full refund. If you cancel it after 30 days, you will be refunded on a pro-rata basis. Please note that if you have already filed a claim, then the refund will be calculated differently. These terms may vary by coverage plan, so make sure to check your coverage terms
Customers can log in to the Customer Portal using the same email address they used to purchase and access all the details. Customers can also email support@surebright.com, initiate a chat on our website, or call us anytime at 855-306-4874 for assistance.
Checkout purchase often provides best pricing and immediate coverage start. Waiting allows product evaluation but risks price increases or eligibility changes. Consider your timeline and budget preferences. SureBright offers consistent pricing to reduce pressure for immediate decisions while encouraging timely coverage acquisition.
Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently. SureBright maintains extensive service networks and emergency procedures for traveling customers.