SureBright

Electronics

Security system protection that guards your peace of mind

Home safety, 24/7 monitoring, family protection - your security system stands watch. SureBright ensures your guardian never sleeps.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Security Systems protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

What security do we provide for security?

Your safety system needs its own safety net. We provide it.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • What if my security camera or system stops recording?

    Mechanical or electrical breakdowns are covered.

  • What if repair costs rise over time?

    Parts and labor are fully covered for extended years.

  • What if it can't be repaired at all?

    We'll replace it or reimburse you.

  • What if constant use affects reliability?

    Wear & tear impacting performance is included.

Accidental warranty

  • What if I want more than just breakdown coverage?

    Everything in the Extended Warranty, plus accident protection, is included.

  • What if cameras or sensors get damaged from an accidental drop?

    Accidental damage is covered.

  • What if weather, spills, or power surges harm the device?

    Accidental damage protection is included.

  • What if wiring or casings are bent, twisted, or damaged?

    Covered under accidental damage protection.

and much more.

Secure your security with our service

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for security systems, protecting important components from camera failures, sensor malfunctions, and everyday wear. Our warranty plans keep your home protection reliable and effective.

and much more.

Practical for providers, pleasing for patrons

The most reliable everyday product warranty with fast, easy claim management experience

  • The glass panel on my TV console shattered during a move, and I thought I was out of luck. SureBright's team arranged our replacement in no time. You have earned a customer for life!

    Diana K.Oklahoma CityRated 5 out of 5
  • When my entertainment stand started wobbling, I reached out to the warranty provider. They repaired it quickly, and now it's sturdy as ever. Highly recommend them!

    Ryan L.El PasoRated 5 out of 5
  • Our energy-efficient refrigerator stopped cooling after just a year. Thankfully, the warranty covered the repair costs. The technician was prompt and professional, and now our fridge is running like new again. I highly recommend SureBright!

    Aletta H.DetroitRated 5 out of 5
  • I bought a 55-inch OLED TV and added SureBright's extended warranty. When it developed a screen flicker, the support team was amazing! They replaced it without any hassle. Highly recommend!

    Shanelle B.WinnipegRated 5 out of 5
  • I love my new wireless earbuds, but after a few weeks, one of them stopped charging. Thankfully, I had purchased the warranty. The process was seamless; I sent them back, and within days, I received a brand-new pair. It's great to know I'm covered!

    Tim S.TorontoRated 5 out of 5

Secure claims, secure service

Your security system protects your home - our secure electronics claims process protects your investment.

Anna, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Anna purchases a wireless security system with a warranty

  2. SureBright instantly sends a confirmation email to Anna with the details of warranty purchase, coverage and claims process

  3. Her security camera goes offline

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Anna's home is secure and monitored

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Questions? Bring them on

We thrive on customer curiosity and love sharing our expertise. These frequently asked questions provide quick reference, plus unlimited access to our knowledgeable support team.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Go to the product page to see the warranty offer right above the "Add to Cart" button. Click "What's Covered" under the SureBright logo, and a pop-up will open. This lists all the major terms and details of the warranty plan. If you want the official detailed terms, click "Detailed Terms and Conditions" at the bottom of the same pop-up

Before your product is shipped as expected, you should contact the merchant. Once you have the product assembled and everything is working fine, and then you face any product-related issues that are covered under your product protection plan, you should reach out to SureBright directly

Customers can log in to the Customer Portal using the same email address they used to purchase and access all the details. Customers can also email support@surebright.com, initiate a chat on our website, or call us anytime at 855-306-4874 for assistance.

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently. SureBright maintains extensive service networks and emergency procedures for traveling customers.

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