SureBright

Jewelry & Watches

Ring warranties that create perfect circles of protection

Symbolic meaning, precious metals, emotional significance - your rings mark life's most important moments. SureBright protects your circular symbols of commitment.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Rings protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

How do we circle protection?

Symbols of love deserve symbols of security. We protect what matters most.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • Stone settings loosen with daily wear?

    Covered.

  • Band warps or thins over time?

    Parts and labor are included.

  • Ring can't be repaired?

    Replacement or reimbursement is provided.

  • Normal wear & tear like scratches or polish fading?

    Covered.

Accidental warranty

  • Want more than just breakdown coverage?

    Everything in Extended Warranty, plus accident protection.

  • Gemstones chipped, scratched, or lost from accidental impact?

    Covered.

  • Ring tarnishes or discolors from exposure to moisture or chemicals?

    Protected.

  • Band bent, misshaped, or clasps damaged accidentally?

    Covered.

and much more.

Symbols of love, symbols of trust

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for rings, protecting vital components from setting loosening, metal damage, and everyday wear. Our warranty plans maintain your symbolic jewelry pieces.

and much more.

Beneficial for brands, beloved by buyers

The most reliable everyday product warranty with fast, easy claim management experience

  • My necklace chain broke while I was out for a run, and it really had me in a a panic. SureBright's warranty made the process so easy. They sent the necklace for repair, and it was back to me in 13 days, good as new. Absolutely worth every penny!

    Sophie L.SeattleRated 5 out of 5
  • I dropped my earrings in the sink, and one of the posts bent beyond recognition. I thought I'd have to buy a new pair, but the extended warranty covered the repair. They fixed it perfectly, and I couldn't even tell it had been damaged. Fantastic service!

    Claire M.JacksonvilleRated 5 out of 5
  • I accidentally scratched my wedding band while moving furniture. I was upset because it's such a sentimental piece. They sent it for repair, and it was back to me in no time, secure and shiny. I never realized how useful this coverage would be, but I'm sold!

    Laura T.New YorkRated 5 out of 5
  • Had a minor issue with my diamond ring, and the warranty service was incredible! They handled the repair swiftly and professionally. I'm so happy to have my ring back in perfect condition!

    Rimona S.Quebec CityRated 5 out of 5
  • After my bracelet broke, I was worried about the warranty process. The service team was amazing! They guided me through the claim and had it repaired in no time. I'm so grateful for their support and quality!

    Bianca Y.LavalRated 5 out of 5

Circular symbols, complete service

Meaningful jewelry gets meaningful attention through our comprehensive jewelry and watches claims process.

Grace, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Grace purchases an engagement ring with a warranty

  2. SureBright instantly sends a confirmation email to Grace with the details of warranty purchase, coverage and claims process

  3. Her ring's setting becomes loose

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Grace's treasured ring is secure and sparkling

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Questions fuel great conversations

We believe the best customer relationships start with genuine curiosity and honest answers. These frequently asked questions spark understanding, with deeper discussions always welcome.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

A product protection plan protects your investment in the product against a vast range of issues for an extended period to ensure you have peace of mind while using it. If something happens to the product, it ensures that you always can get your investment worth of enjoyment from the product. Different coverage plans cover different issues; feel free to check them below or while buying the product.

During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright. You can always reach out to us for any specific issue, and we will be able to guide you appropriately.

Customers can file a claim by any of the following steps-a. They can log in to the Customer Portal and file a claim with just a few clicks.b. They can contact us directly via email/call/chat and provide details. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.

Checkout purchase often provides best pricing and immediate coverage start. Waiting allows product evaluation but risks price increases or eligibility changes. Consider your timeline and budget preferences. SureBright offers consistent pricing to reduce pressure for immediate decisions while encouraging timely coverage acquisition.

Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently. SureBright maintains extensive service networks and emergency procedures for traveling customers.

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