SureBright

Furniture

Recliner warranties that help you kick back with confidence

Ultimate relaxation, comfort seating, personal retreat - your recliner creates the perfect rest spot. SureBright protects your comfort investment.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Recliner protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

What comfort protection do we provide?

Ultimate relaxation deserves ultimate protection. We deliver both experiences.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • Reclining mechanism stops working?

    Covered for mechanical failure.

  • Frame weakens or breaks over time?

    Covered under warranty.

  • Upholstery or padding wears with use?

    Wear & tear coverage included.

  • Recliner can't be repaired?

    Replacement or reimbursement is provided.

Accidental warranty

  • Want more than just breakdown coverage?

    Everything in Extended Warranty, plus accident protection.

  • Spills, stains, or burns from everyday accidents?

    Covered.

  • Frame dents or cracks during moving?

    Covered.

  • Reclining features or motorized parts fail due to accidents?

    Covered.

and much more.

Ultimate comfort, ultimate coverage

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for recliners, protecting important mechanisms from motor failures, reclining system issues, and everyday wear. Our warranty plans ensure lasting comfort and reliable operation.

and much more.

Game-changing for growth, gratifying for customers

The most reliable everyday product warranty with fast, easy claim management experience

  • I accidentally spilled red wine on my brand-new sofa, and I was devastated! But thanks to the extended warranty, I didn't have to stress for long. The process was surprisingly simple- one call, a quick inspection, and they arranged for a full replacement. Totally worth it!

    Jennifer M.BostonRated 5 out of 5
  • The extended warranty saved my sectional after my toddler decided to turn it into a canvas for their art project. They cleaned it so well, it looks like nothing ever happened. Absolutely worth every penny!

    Maria T.DenverRated 5 out of 5
  • My curious cat scratched up our leather recliner, and I thought I'd have to live with the damage. The extended warranty came to the rescue! They sent someone out to fix it, and now it looks as good as the day we bought it. So glad we invested in SureBright!

    Sarah P.PhoenixRated 5 out of 5
  • When one of the legs on our coffee table wobbled loose, I thought it was a lost cause. SureBright's support was fantastic- they sent a technician who repaired it right at our home. I never realized how useful this coverage would be, but I'm sold!

    Tom L.VancouverRated 5 out of 5
  • Our bed frame started creaking just six months after purchase, and I was worried it'd be a nightmare to deal with. The extended warranty provider stepped in, and they replaced the faulty part quickly. It's great to know they stand behind their promises.

    Lisa G.SurreyRated 5 out of 5

Ultimate comfort, ultimate care

Relax knowing your recliner investment is protected by our comprehensive furniture claims process.

Steve, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Steve purchases a power recliner with a warranty

  2. SureBright instantly sends a confirmation email to Steve with the details of warranty purchase, coverage and claims process

  3. His recliner's motor stops working

  4. He files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Steve's enjoying perfect relaxation

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Questions? We've got answers

Our support team thrives on helping customers find exactly what they need. Below you'll find answers to frequent inquiries, but don't hesitate to contact us for personalized assistance.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Go to the product page of the product you are trying to protect. You will see the warranty offer right above the "Add to Cart" button.

Before your product is shipped as expected, you should contact the merchant. Once you have the product assembled and everything is working fine, and then you face any product-related issues that are covered under your product protection plan, you should reach out to SureBright directly

Customers can log in to the Customer Portal using the same email address they used to purchase and access all the details. Customers can also email support@surebright.com, initiate a chat on our website, or call us anytime at 855-306-4874 for assistance.

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims. Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success. SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.

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