Lawn & Garden
Power tool protection that's built to last
DIY projects, professional work, creative building - your power tools turn ideas into reality. SureBright keeps your workshop powered and productive.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
How do we protect your workshop?
Professional results need professional protection. We deliver both.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
Motor or gears stop working?
Covered.
Switches, wiring, or bearings wear down with use?Parts and labor are included.
Electrical failures during regular use?Covered.
Tool can't be repaired?Replacement or reimbursement is provided.
Accidental warranty
Want more than just breakdown coverage?Everything in Extended Warranty, plus accident protection.
Blades, motor housings, or parts suffer damage, corrosion, or rust?Covered.
Dropped, collided, or crashed accidentally?Protected.
Body, casing, or handles dent, bend, or warp accidentally?Covered.
and much more.
Professional tools, professional support
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for power tools, protecting key systems from motor failures, chuck issues, and everyday wear. Our warranty plans ensure reliable performance for all your projects.
Power Tools
Drill
Saw
Sander
Grinder
Router
Impact Driver
Oscillating
and much more.
Trusted by businesses, treasured by customers
The most reliable everyday product warranty with fast, easy claim management experience
The team at the warranty service were knowledgeable and helpful in repairing my power washer, great experience!
Xander R.San DiegoRated 5 out of 5 I've had several positive experiences with SureBright's team for my lawn and garden equipment, always reliable and trustworthy, highly satisfied!
Elle C.CharlotteRated 5 out of 5 I was able to get a replacement part for my broken lawnmower quickly and easily, thanks to the warranty service, great communication and follow-up, highly recommend!
Priscilla K.Oklahoma CityRated 5 out of 5 I was able to get a replacement for my damaged jigsaw quickly and easily, thanks to the warranty service, great communication and follow-up, highly recommend!
Adam Y.VancouverRated 5 out of 5 The warranty team helped me troubleshoot and repair my power washer, excellent service and support, highly satisfied with the outcome!
Peter H.MississaugaRated 5 out of 5
Powerful tools, powerful support
Professional-grade tools deserve professional-grade service through our comprehensive lawn and garden claims process.
Amy purchases a cordless drill with a warranty
SureBright instantly sends a confirmation email to Amy with the details of warranty purchase, coverage and claims process
Her drill's battery won't hold charge
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Amy's completing DIY projects confidently
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
Related blogs
September 30, 2026Power tools warranty: Why online sellers carry the risk manufacturers don’t
August 27, 2026Where extended warranties sell best- checkout or the post-purchase window?
March 23, 2026How much do warranties cost? A complete cost breakdown of every warranty type
September 30, 2026Why do manufacturers’ warranties fall short on wheelchairs and what to look for in a warranty program
April 9, 2026The Catch with Solar Panel Warranties: What your installer and manufacturer didn’t tell you
October 12, 2026Home warranty vs home appliance warranty (and what that mix up can cost your store)
Seeking clarity? We provide it
Crystal-clear communication is our commitment to every customer. These frequent inquiries cover the essentials, with our expert team available for comprehensive explanations.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
Go to the product page of the product you are trying to protect. You will see the warranty offer right above the "Add to Cart" button.
When you return the protected product, the retailer will refund you the money you paid for the protection plan. If the product is returned 30 days after the purchase, SureBright will issue a pro-rated refund as per the terms of your plan.
Customers can log in to the Customer Portal using the same email address they used to purchase and access all the details. Customers can also email support@surebright.com, initiate a chat on our website, or call us anytime at 855-306-4874 for assistance.
The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working. Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource. Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues. When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.
Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims. Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success. SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.