Furniture
Ottoman protection that puts your feet up worry-free
Extra seating, footrest comfort, storage solution - your ottoman adds versatile functionality. SureBright keeps your multi-purpose piece performing.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
How do we cover versatile furniture?
Multi-purpose furniture needs multi-purpose protection. We provide complete coverage.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
Frame weakens with use?
Covered under warranty.
Cushion padding flattens over time?Covered for wear & tear.
Stitching or seams loosen with daily use?Covered.
Ottoman can't be repaired?Replacement or reimbursement is provided.
Accidental warranty
Want more than just breakdown coverage?Everything in Extended Warranty, plus accident protection.
Spills, stains, or tears in upholstery?Covered.
Frame dents or damage from an accident?Covered.
Legs or base damaged during moving?Covered.
and much more.
Versatile furniture, reliable service
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for ottomans, protecting vital components from storage mechanism failures, structural issues, and everyday wear. Our warranty plans maintain versatile functionality and comfort.
Ottoman
Storage
Cocktail
Round
Square
Bench
Tufted
Cube
and much more.
Dependable for businesses, delightful for customers
The most reliable everyday product warranty with fast, easy claim management experience
I accidentally spilled red wine on my brand-new sofa, and I was devastated! But thanks to the extended warranty, I didn't have to stress for long. The process was surprisingly simple- one call, a quick inspection, and they arranged for a full replacement. Totally worth it!
Jennifer M.BostonRated 5 out of 5 The extended warranty saved my sectional after my toddler decided to turn it into a canvas for their art project. They cleaned it so well, it looks like nothing ever happened. Absolutely worth every penny!
Maria T.DenverRated 5 out of 5 My curious cat scratched up our leather recliner, and I thought I'd have to live with the damage. The extended warranty came to the rescue! They sent someone out to fix it, and now it looks as good as the day we bought it. So glad we invested in SureBright!
Sarah P.PhoenixRated 5 out of 5 When one of the legs on our coffee table wobbled loose, I thought it was a lost cause. SureBright's support was fantastic- they sent a technician who repaired it right at our home. I never realized how useful this coverage would be, but I'm sold!
Tom L.VancouverRated 5 out of 5 Our bed frame started creaking just six months after purchase, and I was worried it'd be a nightmare to deal with. The extended warranty provider stepped in, and they replaced the faulty part quickly. It's great to know they stand behind their promises.
Lisa G.SurreyRated 5 out of 5
Versatile furniture, reliable service
Multi-functional furniture gets multi-faceted attention through our adaptable claims process.
Amy purchases a storage ottoman with a warranty
SureBright instantly sends a confirmation email to Amy with the details of warranty purchase, coverage and claims process
Her ottoman's lid mechanism breaks
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Amy's using versatile seating and storage
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
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September 30, 2026Why do manufacturers’ warranties fall short on wheelchairs and what to look for in a warranty program
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Need help? We're here for you
Customer success is our top priority, and we're available whenever you need guidance. We've compiled popular questions below, plus our team is ready for any additional support you require.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
Go to the product page of the product you are trying to protect. You will see the warranty offer right above the "Add to Cart" button.
When you return the protected product, the retailer will refund you the money you paid for the protection plan. If the product is returned 30 days after the purchase, SureBright will issue a pro-rated refund as per the terms of your plan.
This depends on your plan! However, if you have a repair plan and we can't fix it, we'll replace it at no additional cost!
The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working. Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource. Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues. When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.
Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently. SureBright maintains extensive service networks and emergency procedures for traveling customers.