SureBright

Furniture

Office chair warranties that support your career

Comfort during long hours, ergonomic support, productivity enhancement - your office chair affects work performance. SureBright keeps you sitting pretty.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Office chairs protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

How do we support your workspace?

Productive seating deserves productive protection. We support your success.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • Base, frame, or wheels weaken with use?

    Covered under warranty.

  • Hydraulic lift or recline function stops working?

    Covered.

  • Seat padding or mesh wears down over time?

    Wear & tear included.

  • Office chair can't be repaired?

    Replacement or reimbursement is provided.

Accidental warranty

  • Want more than just breakdown coverage?

    Everything in Extended Warranty, plus accident protection.

  • Upholstery stains, rips, or tears from accidents?

    Covered.

  • Wheels, arms, or backrest damaged by impact?

    Covered.

  • Adjustable features fail due to accidental damage?

    Covered.

and much more.

Productive seating, productive service

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for office chairs, protecting important mechanisms from hydraulic failures, wheel issues, and everyday wear. Our warranty plans ensure ergonomic support and workplace productivity.

and much more.

Efficient for companies, effortless for users

The most reliable everyday product warranty with fast, easy claim management experience

  • I accidentally spilled red wine on my brand-new sofa, and I was devastated! But thanks to the extended warranty, I didn't have to stress for long. The process was surprisingly simple- one call, a quick inspection, and they arranged for a full replacement. Totally worth it!

    Jennifer M.BostonRated 5 out of 5
  • The extended warranty saved my sectional after my toddler decided to turn it into a canvas for their art project. They cleaned it so well, it looks like nothing ever happened. Absolutely worth every penny!

    Maria T.DenverRated 5 out of 5
  • My curious cat scratched up our leather recliner, and I thought I'd have to live with the damage. The extended warranty came to the rescue! They sent someone out to fix it, and now it looks as good as the day we bought it. So glad we invested in SureBright!

    Sarah P.PhoenixRated 5 out of 5
  • When one of the legs on our coffee table wobbled loose, I thought it was a lost cause. SureBright's support was fantastic- they sent a technician who repaired it right at our home. I never realized how useful this coverage would be, but I'm sold!

    Tom L.VancouverRated 5 out of 5
  • Our bed frame started creaking just six months after purchase, and I was worried it'd be a nightmare to deal with. The extended warranty provider stepped in, and they replaced the faulty part quickly. It's great to know they stand behind their promises.

    Lisa G.SurreyRated 5 out of 5

Productive seating, productive service

Keep your workspace productive with our efficient furniture claims process for office seating solutions.

Grace, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Grace purchases an ergonomic office chair with a warranty

  2. SureBright instantly sends a confirmation email to Grace with the details of warranty purchase, coverage and claims process

  3. Her chair's hydraulics fail

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Grace's working comfortably all day

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Wondering about details? We'll explain

Transparency and clarity are core to everything we do. These popular questions cover the basics, but our knowledgeable team is always available for deeper conversations.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Absolutely, you have the flexibility to purchase an extended warranty within 30 days after your initial product purchase.For online sales, we provide a unique web link to all customers who buy a product eligible for warranty coverage but don't initially opt for a warranty. This link is included in our follow-up emails, giving customers an additional chance to buy a warranty. It's a customized link that streamlines the warranty purchase process and takes less than a minute to complete. Check the email that you used to purchase the product you want to cover; it will be in your inbox. Sometimes, emails are in the Spam / Junk folder. So don't forget to check there if you can't find it in the inbox.In the case of offline sales, customers can either reach out to the retailer directly or contact us via our website or any of the contact details shared in this document to make a warranty purchase. We offer multiple avenues to ensure convenient access to warranty options.

During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright. You can always reach out to us for any specific issue, and we will be able to guide you appropriately.

You should reach out to SureBright directly via email or phone

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims. Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success. SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.

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