Wellness & Personal Care
Massage gun warranties that really hit the spot
Muscle recovery, tension relief, athletic maintenance - your massage gun targets soreness with precision. SureBright protects your portable therapy investment.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
How do we target protection?
Muscle recovery with worry recovery. Therapeutic relief, protective coverage.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
Motor, battery, or charging system fails?
Covered.
Buttons, displays, or attachments stop functioning?Parts and labor are included.
Massage gun can't be repaired?Replacement or reimbursement is provided.
Normal wear & tear like worn attachments or cosmetic fading?Covered.
Accidental warranty
Want more than just breakdown coverage?Everything in Extended Warranty, plus accident protection.
Dropped unit causing casing cracks or internal damage?Covered.
Liquid spills or exposure leading to malfunction?Protected.
Attachments snap or wear unevenly due to accidental misuse?Covered.
and much more.
Target tension, target satisfaction
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for massage guns, protecting key components from motor failures, battery degradation, and everyday wear. Our warranty plans maintain your recovery and wellness routine.
Massage Guns
Percussion
Vibration
Deep Tissue
Portable
Professional
Quiet
Budget
and much more.
Robust for resellers, remarkable for customers
The most reliable everyday product warranty with fast, easy claim management experience
I was impressed by the efficient and effective warranty service for my epilator, highly recommend!
Rhody K.El PasoRated 5 out of 5 SureBright's team helped me troubleshoot and repair my electric razor, excellent service and support, highly satisfied with the outcome, will definitely recommend to friends and family!
Kristen P.CharlotteRated 5 out of 5 Their support staff were professional and courteous in repairing my fitness tracker, thanks for the great support!
Mythila J.Las VegasRated 5 out of 5 I've had several positive experiences with the warranty services for my beauty devices, always reliable and trustworthy, highly satisfied!
Timothy K.HamiltonRated 5 out of 5 I was able to get a replacement part for my smart bathtub's control panel quickly and easily, thanks to the warranty service, great communication and follow-up, highly satisfied!
Shawn K.EdmontonRated 5 out of 5
Recovery tools, recovery service
Therapeutic equipment gets therapeutic attention through our healing wellness and personal care claims process.
Amanda purchases a percussion massager with a warranty
SureBright instantly sends a confirmation email to Amanda with the details of warranty purchase, coverage and claims process
Her massager's battery won't hold charge
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Amanda's muscles recover faster after workouts
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
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Wondering about details? We'll explain
Transparency and clarity are core to everything we do. These popular questions cover the basics, but our knowledgeable team is always available for deeper conversations.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
A product protection plan protects your investment in the product against a vast range of issues for an extended period to ensure you have peace of mind while using it. If something happens to the product, it ensures that you always can get your investment worth of enjoyment from the product. Different coverage plans cover different issues; feel free to check them below or while buying the product.
Yes. You can cancel your plan within 30 days of purchase to receive a full refund. If you cancel it after 30 days, you will be refunded on a pro-rata basis. Please note that if you have already filed a claim, then the refund will be calculated differently. These terms may vary by coverage plan, so make sure to check your coverage terms
Customers can file a claim by any of the following steps-a. They can log in to the Customer Portal and file a claim with just a few clicks.b. They can contact us directly via email/call/chat and provide details. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.
Checkout purchase often provides best pricing and immediate coverage start. Waiting allows product evaluation but risks price increases or eligibility changes. Consider your timeline and budget preferences. SureBright offers consistent pricing to reduce pressure for immediate decisions while encouraging timely coverage acquisition.
Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name. While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later. SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.