SureBright

Luxury Handbags & Eyewear

Luxury handbag protection that's in the bag

Personal style, quality craftsmanship, fashion investment - your luxury handbag elevates every outfit. SureBright protects your style statement and investment.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Luxury Handbags protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

How do we protect style investments?

Fashion statements deserve statement protection. Style with confidence and coverage.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • Zippers, clasps, or stitching fail with use?

    Covered.

  • Straps or handles wear down over time?

    Parts and labor are included.

  • Handbag can't be repaired?

    Replacement or reimbursement is provided.

  • Normal wear & tear like fading, fraying, or loosening of material?

    Covered.

Accidental warranty

  • Want more than just breakdown coverage?

    Everything in Extended Warranty, plus accident protection.

  • Zippers, clasps, or buckles damaged and affecting functionality?

    Covered.

  • Spills, stains, or scuffs that mar the bag's appearance?

    Protected.

  • Handles, straps, or body torn, warped, or misshaped accidentally?

    Covered.

and much more.

Style investments deserve quality service

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for luxury handbags, protecting essential components from hardware failures, material degradation, and everyday wear. Our warranty plans preserve your style investment.

and much more.

Powerful for partners, pleasant for people

The most reliable everyday product warranty with fast, easy claim management experience

  • I splurged on a designer handbag and added a warranty for accidental damage. When my friend accidentally spilled coffee on it, I was worried. But the warranty covered the cleaning and restoration, and my bag looks as good as new!

    Priscilla K.IndianapolisRated 5 out of 5
  • SureBright's coverage for my designer handbag has been exceptional. Any issues are addressed with care and professionalism, ensuring my investment remains in pristine condition.

    Sophia G.San FranciscoRated 5 out of 5
  • The warranty on my high-end sunglasses has been a game-changer. Any repairs or replacements are handled quickly

    Alex P.New YorkRated 5 out of 5
  • I had a minor issue with my designer handbag, and the warranty service was exceptional! They repaired it beautifully and returned it quickly. I'm so grateful for their commitment to quality!

    Casey N.LondonRated 5 out of 5
  • SureBright saved me! When my premium sunglasses got scratched, the service was prompt and professional. They replaced them without any hassle. I'll definitely buy from them again!

    Eva R.MississaugaRated 5 out of 5

Luxury items, luxury service

Premium accessories deserve premium attention through our refined luxury handbags and eyewear claims process.

Amanda, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Amanda purchases a designer tote with a warranty

  2. SureBright instantly sends a confirmation email to Amanda with the details of warranty purchase, coverage and claims process

  3. Her bag's hardware tarnishes

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Amanda's carrying her essentials in style

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Got concerns? We address them

Every customer concern receives our full attention and care. These popular questions offer immediate answers, while our support team handles more complex inquiries personally.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Breakdown Plans provide:a. Comprehensive coverage for mechanical or electrical breakdowns and even power surges b. 100% coverage for parts and repairs for extended yearsc. Safeguarding against inevitable wear & tear affecting the product's functionalityd. Replacement or reimbursement if we can't repair ite. Cancel anytime on a pro-rata basisf. 24x7 Support and quick online claims filing in just 5 minutesAccidental Damage Plans provide:g. Everything listed Above h. Sudden and unforeseen accidental damage to the product, e.g., product drops, liquid spills, etc.

When you return the protected product, the retailer will refund you the money you paid for the protection plan. If the product is returned 30 days after the purchase, SureBright will issue a pro-rated refund as per the terms of your plan.

You should reach out to SureBright directly via email or phone

The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working. Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource. Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues. When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.

Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name. While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later. SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.

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