SureBright

Electronics

Laptop warranties that are portable peace of mind

Work flexibility, creative freedom, entertainment anywhere - your laptop adapts to your lifestyle. SureBright keeps your mobile office protected.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Laptops protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

How do we protect portability?

Work anywhere with confidence. Complete laptop protection everywhere.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • What if my laptop stops powering on or charging?

    Mechanical or electrical breakdowns are covered.

  • What if repair costs become expensive?

    Parts and labor are fully covered for extended years.

  • What if it can't be repaired at all?

    We'll replace it or reimburse you.

  • What if long-term use slows it down or affects battery life?

    Wear & tear is included.

Accidental warranty

  • What if I want more than just breakdown coverage?

    Everything in the Extended Warranty, plus accident protection, is included.

  • What if the screen or keyboard suffers accidental damage?

    Accidental damage is covered.

  • What if liquid spills or overheating cause failures?

    Accidental damage protection is included.

  • What if the casing or ports bend, twist, or get damaged?

    Covered under accidental damage protection.

and much more.

Portable power, permanent protection

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for laptops, protecting essential components from keyboard failures, battery issues, and everyday wear. Our warranty plans maintain your mobile productivity and connectivity.

and much more.

Revolutionary for retailers, relaxing for users

The most reliable everyday product warranty with fast, easy claim management experience

  • The glass panel on my TV console shattered during a move, and I thought I was out of luck. SureBright's team arranged our replacement in no time. You have earned a customer for life!

    Diana K.Oklahoma CityRated 5 out of 5
  • When my entertainment stand started wobbling, I reached out to the warranty provider. They repaired it quickly, and now it's sturdy as ever. Highly recommend them!

    Ryan L.El PasoRated 5 out of 5
  • Our energy-efficient refrigerator stopped cooling after just a year. Thankfully, the warranty covered the repair costs. The technician was prompt and professional, and now our fridge is running like new again. I highly recommend SureBright!

    Aletta H.DetroitRated 5 out of 5
  • I bought a 55-inch OLED TV and added SureBright's extended warranty. When it developed a screen flicker, the support team was amazing! They replaced it without any hassle. Highly recommend!

    Shanelle B.WinnipegRated 5 out of 5
  • I love my new wireless earbuds, but after a few weeks, one of them stopped charging. Thankfully, I had purchased the warranty. The process was seamless; I sent them back, and within days, I received a brand-new pair. It's great to know I'm covered!

    Tim S.TorontoRated 5 out of 5

Mobile productivity, maintained

When your laptop needs repair, our efficient electronics claims process minimizes downtime for your mobile workspace.

Amy, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Amy purchases an ultrabook laptop with a warranty

  2. SureBright instantly sends a confirmation email to Amy with the details of warranty purchase, coverage and claims process

  3. Her laptop keyboard stops working

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Amy's working productively anywhere

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Questions? Bring them on

We thrive on customer curiosity and love sharing our expertise. These frequently asked questions provide quick reference, plus unlimited access to our knowledgeable support team.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Absolutely, you have the flexibility to purchase an extended warranty within 30 days after your initial product purchase.For online sales, we provide a unique web link to all customers who buy a product eligible for warranty coverage but don't initially opt for a warranty. This link is included in our follow-up emails, giving customers an additional chance to buy a warranty. It's a customized link that streamlines the warranty purchase process and takes less than a minute to complete. Check the email that you used to purchase the product you want to cover; it will be in your inbox. Sometimes, emails are in the Spam / Junk folder. So don't forget to check there if you can't find it in the inbox.In the case of offline sales, customers can either reach out to the retailer directly or contact us via our website or any of the contact details shared in this document to make a warranty purchase. We offer multiple avenues to ensure convenient access to warranty options.

During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright. You can always reach out to us for any specific issue, and we will be able to guide you appropriately.

Customers can file a claim by any of the following steps-a. They can log in to the Customer Portal and file a claim with just a few clicks.b. They can contact us directly via email/call/chat and provide details. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name. While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later. SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.

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