HVAC systems
HVAC protection that conditions your comfort
Climate control, air quality, year-round comfort - your HVAC system manages your home's atmosphere. SureBright keeps your comfort zone perfectly conditioned.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
We ensure-
Climate perfection with protection perfection. Air comfort, coverage comfort.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
What if the compressor, fan, or motor stops working?
Covered.
What if electrical boards, sensors, or controls fail?Parts and labor are included.
What if the HVAC unit can't be repaired?Replacement or reimbursement is provided.
What if long-term use lowers heating or cooling efficiency?Covered.
Accidental warranty
What if I want more than just breakdown coverage?Everything in Extended Warranty, plus accident protection.
What if duct issues or clogged filters reduce performance?Protected.
What if thermostat malfunctions or installation errors cause problems?Covered.
What if extreme weather conditions damage the unit?Protected.
and much more.
Climate control, service control
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for HVAC units, protecting important systems from airflow failures, temperature control issues, and everyday wear. Our warranty plans maintain optimal climate control.
HVAC Units
Central
Ductless
Hear Pump
Package
Rooftop
Geothermal
Hybrid
and much more.
Beneficial for brands, beloved by buyers
The most reliable everyday product warranty with fast, easy claim management experience
When my air conditioner broke down during a heatwave, I was worried about the cost of repairs. The extended warranty made it easy to get help. They sent a technician who fixed it on the spot, and I was back to cool comfort in no time!
Mark D.DenverRated 5 out of 5 The warranty on my air conditioning unit has been a godsend. Any problems are resolved swiftly, keeping my home cool and comfortable even during the hottest summer days.
Lisa T.DallasRated 5 out of 5 As a homeowner, I'm grateful for the comprehensive warranty on my furnace. It gives me the confidence to know that my family will stay warm and cozy all winter long.
Mark R.PhoenixRated 5 out of 5 Our HVAC system broke down in the middle of summer, but the warranty service was incredible! They sent a technician within hours, and we were back to cool comfort in no time. Worth every penny!
Misha O.HalifaxRated 5 out of 5 After a year of use, my HVAC system started making strange noises. The warranty service was prompt and professional, diagnosing the issue quickly and fixing it at no cost. Peace of mind is priceless!
Grisha A.MontrealRated 5 out of 5
Climate control, controlled service
Total climate systems get system-quality attention through our comprehensive HVAC systems claims process.
Ming purchases a heat pump system with a warranty
SureBright instantly sends a confirmation email to Ming with the details of warranty purchase, coverage and claims process
Her system's compressor fails
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Ming's home climate is perfectly controlled
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
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August 27, 2026Where extended warranties sell best- checkout or the post-purchase window?
March 23, 2026How much do warranties cost? A complete cost breakdown of every warranty type
Questions? Bring them on
We thrive on customer curiosity and love sharing our expertise. These frequently asked questions provide quick reference, plus unlimited access to our knowledgeable support team.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
Go to the product page to see the warranty offer right above the "Add to Cart" button. Click "What's Covered" under the SureBright logo, and a pop-up will open. This lists all the major terms and details of the warranty plan. If you want the official detailed terms, click "Detailed Terms and Conditions" at the bottom of the same pop-up
Before your product is shipped as expected, you should contact the merchant. Once you have the product assembled and everything is working fine, and then you face any product-related issues that are covered under your product protection plan, you should reach out to SureBright directly
Customers can file a claim by any of the following steps-a. They can log in to the Customer Portal and file a claim with just a few clicks.b. They can contact us directly via email/call/chat and provide details. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.
Checkout purchase often provides best pricing and immediate coverage start. Waiting allows product evaluation but risks price increases or eligibility changes. Consider your timeline and budget preferences. SureBright offers consistent pricing to reduce pressure for immediate decisions while encouraging timely coverage acquisition.
Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name. While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later. SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.