SureBright

Luxury Handbags & Eyewear

Eyewear protection that sees the big picture

Vision clarity, eye protection, personal style - your eyewear affects how you see and are seen. SureBright keeps your vision investment crystal clear.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Eyewear protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

We assure-

Clear vision and clear protection. See the world worry-free.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • Hinges loosen or frames warp with use?

    Covered.

  • Nose pads or arms wear out over time?

    Parts and labor are included.

  • Eyewear can't be repaired?

    Replacement or reimbursement is provided.

  • Normal wear & tear like discoloration or minor scratches?

    Covered.

Accidental warranty

  • Want more than just breakdown coverage?

    Everything in Extended Warranty, plus accident protection.

  • Frames bent out of shape or hinges damaged accidentally?

    Covered.

  • Spills, smudges, or stains that affect clarity?

    Protected.

  • Lenses cracked, chipped, or scratched by accident?

    Covered.

and much more.

Clear vision, clear service

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for eyewear, protecting important elements from frame failures, lens damage, and everyday wear. Our warranty plans maintain clear vision and eye protection.

and much more.

Strategic for stores, seamless for shoppers

The most reliable everyday product warranty with fast, easy claim management experience

  • I splurged on a designer handbag and added a warranty for accidental damage. When my friend accidentally spilled coffee on it, I was worried. But the warranty covered the cleaning and restoration, and my bag looks as good as new!

    Priscilla K.IndianapolisRated 5 out of 5
  • SureBright's coverage for my designer handbag has been exceptional. Any issues are addressed with care and professionalism, ensuring my investment remains in pristine condition.

    Sophia G.San FranciscoRated 5 out of 5
  • The warranty on my high-end sunglasses has been a game-changer. Any repairs or replacements are handled quickly

    Alex P.New YorkRated 5 out of 5
  • I had a minor issue with my designer handbag, and the warranty service was exceptional! They repaired it beautifully and returned it quickly. I'm so grateful for their commitment to quality!

    Casey N.LondonRated 5 out of 5
  • SureBright saved me! When my premium sunglasses got scratched, the service was prompt and professional. They replaced them without any hassle. I'll definitely buy from them again!

    Eva R.MississaugaRated 5 out of 5

Clear vision, clear service

Vision protection gets vision-quality attention through our focused luxury handbags and eyewear claims process.

Jada, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Jada purchases progressive glasses with a warranty

  2. SureBright instantly sends a confirmation email to Jada with the details of warranty purchase, coverage and claims process

  3. Her frame hinges become loose

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Jada's seeing clearly and comfortably

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Questions? Bring them on

We thrive on customer curiosity and love sharing our expertise. These frequently asked questions provide quick reference, plus unlimited access to our knowledgeable support team.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Go to the product page to see the warranty offer right above the "Add to Cart" button. Click "What's Covered" under the SureBright logo, and a pop-up will open. This lists all the major terms and details of the warranty plan. If you want the official detailed terms, click "Detailed Terms and Conditions" at the bottom of the same pop-up

During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright. You can always reach out to us for any specific issue, and we will be able to guide you appropriately.

Customers can log in to the Customer Portal using the same email address they used to purchase and access all the details. Customers can also email support@surebright.com, initiate a chat on our website, or call us anytime at 855-306-4874 for assistance.

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently. SureBright maintains extensive service networks and emergency procedures for traveling customers.

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