Luxury Handbags & Eyewear
Eyeglass protection that focuses on reliability
Clear vision, daily necessity, life enhancement - your eyeglasses enable clear sight and confident living. SureBright ensures your vision stays sharp.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
How do we focus on protection?
Sharp vision requires sharp protection. We keep everything crystal clear.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
Prescription lenses lose coating or clarity over time?
Covered.
Hinges, screws, or arms loosen with use?Parts and labor are included.
Eyeglasses can't be repaired?Replacement or reimbursement is provided.
Normal wear & tear like scratches or fading frames?Covered.
Accidental warranty
Want more than just breakdown coverage?Everything in Extended Warranty, plus accident protection.
Frames bent or misaligned accidentally?Covered.
Lenses chipped, cracked, or scratched by accident?Protected.
Hinges or arms broken from impact or mishandling?Covered.
and much more.
Focus on protection
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for eyeglasses, protecting key elements from frame failures, lens scratches, and everyday wear. Our warranty plans maintain your vision correction needs.
Eyeglasses
Full Rim
Semi-Rimless
Rimless
Reading
Computer
Progressive
Bifocal
and much more.
Essential for enterprises, exceptional for everyone
The most reliable everyday product warranty with fast, easy claim management experience
I splurged on a designer handbag and added a warranty for accidental damage. When my friend accidentally spilled coffee on it, I was worried. But the warranty covered the cleaning and restoration, and my bag looks as good as new!
Priscilla K.IndianapolisRated 5 out of 5 SureBright's coverage for my designer handbag has been exceptional. Any issues are addressed with care and professionalism, ensuring my investment remains in pristine condition.
Sophia G.San FranciscoRated 5 out of 5 The warranty on my high-end sunglasses has been a game-changer. Any repairs or replacements are handled quickly
Alex P.New YorkRated 5 out of 5 I had a minor issue with my designer handbag, and the warranty service was exceptional! They repaired it beautifully and returned it quickly. I'm so grateful for their commitment to quality!
Casey N.LondonRated 5 out of 5 SureBright saved me! When my premium sunglasses got scratched, the service was prompt and professional. They replaced them without any hassle. I'll definitely buy from them again!
Eva R.MississaugaRated 5 out of 5
Prescription precision, service precision
Vision correction equipment gets corrective attention through our precise luxury eyewear claims process.
Amy purchases reading glasses with a warranty
SureBright instantly sends a confirmation email to Amy with the details of warranty purchase, coverage and claims process
Her lens prescription becomes incorrect
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Amy's reading comfortably for hours
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
Related blogs
March 31, 2026A merchant's guide to eyewear and glasses warranty
August 27, 2026Where extended warranties sell best- checkout or the post-purchase window?
March 23, 2026How much do warranties cost? A complete cost breakdown of every warranty type
September 30, 2026Why do manufacturers’ warranties fall short on wheelchairs and what to look for in a warranty program
April 9, 2026The Catch with Solar Panel Warranties: What your installer and manufacturer didn’t tell you
October 12, 2026Home warranty vs home appliance warranty (and what that mix up can cost your store)
Curious minds, meet helpful answers
We celebrate customer curiosity and reward it with comprehensive support. These popular questions offer instant guidance, backed by our always-available expert team.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
Breakdown Plans provide:a. Comprehensive coverage for mechanical or electrical breakdowns and even power surges b. 100% coverage for parts and repairs for extended yearsc. Safeguarding against inevitable wear & tear affecting the product's functionalityd. Replacement or reimbursement if we can't repair ite. Cancel anytime on a pro-rata basisf. 24x7 Support and quick online claims filing in just 5 minutesAccidental Damage Plans provide:g. Everything listed Above h. Sudden and unforeseen accidental damage to the product, e.g., product drops, liquid spills, etc.
Before your product is shipped as expected, you should contact the merchant. Once you have the product assembled and everything is working fine, and then you face any product-related issues that are covered under your product protection plan, you should reach out to SureBright directly
Customers can file a claim by any of the following steps-a. They can log in to the Customer Portal and file a claim with just a few clicks.b. They can contact us directly via email/call/chat and provide details. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.
The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working. Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource. Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues. When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.
Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name. While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later. SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.