SureBright

Electronics

Desktop protection that's solidly dependable

Power computing, creative workstation, gaming command center - your desktop handles the heavy lifting. SureBright ensures peak performance continues.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Desktops protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

We promise-

Powerful computing deserves powerful protection. We deliver both.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • What if my desktop stops working or won't boot up?

    Mechanical or electrical breakdowns are covered.

  • What if repairs get costly?

    Parts and labor are fully covered for extended years.

  • What if it can't be repaired at all?

    We'll replace it or reimburse you.

  • What if long-term use affects performance or speed?

    Wear & tear is included.

Accidental warranty

  • What if I want more than just breakdown coverage?

    Everything in the Extended Warranty, plus accident protection, is included.

  • What if the monitor, casing, or ports get damaged from an impact?

    Accidental damage is covered.

  • What if liquid spills or overheating cause problems?

    Accidental damage protection is included.

  • What if parts bend, twist, or get damaged during use or moving?

    Covered under accidental damage protection.

and much more.

Solid computing, solid support

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for desktop computers, protecting important systems from hardware failures, cooling issues, and everyday wear. Our warranty plans keep your workstation performing at peak efficiency.

and much more.

Optimal for operators, outstanding for owners

The most reliable everyday product warranty with fast, easy claim management experience

  • The glass panel on my TV console shattered during a move, and I thought I was out of luck. SureBright's team arranged our replacement in no time. You have earned a customer for life!

    Diana K.Oklahoma CityRated 5 out of 5
  • When my entertainment stand started wobbling, I reached out to the warranty provider. They repaired it quickly, and now it's sturdy as ever. Highly recommend them!

    Ryan L.El PasoRated 5 out of 5
  • Our energy-efficient refrigerator stopped cooling after just a year. Thankfully, the warranty covered the repair costs. The technician was prompt and professional, and now our fridge is running like new again. I highly recommend SureBright!

    Aletta H.DetroitRated 5 out of 5
  • I bought a 55-inch OLED TV and added SureBright's extended warranty. When it developed a screen flicker, the support team was amazing! They replaced it without any hassle. Highly recommend!

    Shanelle B.WinnipegRated 5 out of 5
  • I love my new wireless earbuds, but after a few weeks, one of them stopped charging. Thankfully, I had purchased the warranty. The process was seamless; I sent them back, and within days, I received a brand-new pair. It's great to know I'm covered!

    Tim S.TorontoRated 5 out of 5

Powerful computing, powerful support

Desktop computer issues get desktop-class attention through our comprehensive electronics claims process.

Demi, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Demi purchases a workstation desktop with a warranty

  2. SureBright instantly sends a confirmation email to Demi with the details of warranty purchase, coverage and claims process

  3. Her computer won't boot up

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Demi's running demanding applications smoothly

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Need information? We deliver

Informed customers make better decisions, and we're committed to providing complete transparency. These common questions start the conversation, with personalized support always available.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Absolutely, you have the flexibility to purchase an extended warranty within 30 days after your initial product purchase.For online sales, we provide a unique web link to all customers who buy a product eligible for warranty coverage but don't initially opt for a warranty. This link is included in our follow-up emails, giving customers an additional chance to buy a warranty. It's a customized link that streamlines the warranty purchase process and takes less than a minute to complete. Check the email that you used to purchase the product you want to cover; it will be in your inbox. Sometimes, emails are in the Spam / Junk folder. So don't forget to check there if you can't find it in the inbox.In the case of offline sales, customers can either reach out to the retailer directly or contact us via our website or any of the contact details shared in this document to make a warranty purchase. We offer multiple avenues to ensure convenient access to warranty options.

When you return the protected product, the retailer will refund you the money you paid for the protection plan. If the product is returned 30 days after the purchase, SureBright will issue a pro-rated refund as per the terms of your plan.

Customers can log in to the Customer Portal using the same email address they used to purchase and access all the details. Customers can also email support@surebright.com, initiate a chat on our website, or call us anytime at 855-306-4874 for assistance.

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name. While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later. SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.

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