HVAC systems
Cooling system warranties that chill out your concerns
Temperature control, climate management, comfort enhancement - your cooling systems beat the heat reliably. SureBright protects your cool comfort investment.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
How do we cool down concerns?
Temperature control with temperature confidence. Cool operations, cool protection.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
What if the compressor, condenser, or evaporator fails?
Covered.
What if controls, wiring, or sensors malfunction?Parts and labor are included.
What if the cooling system can't be repaired?Replacement or reimbursement is provided.
What if years of use reduce cooling performance?Covered.
Accidental warranty
Want more than just breakdown coverage?Everything in Extended Warranty, plus accident protection.
What if extreme heat, storms, or snow damage the system?Protected.
What if thermostat malfunctions or installation errors cause problems?Covered.
What if unexpected noise or vibration issues occur?Covered.
and much more.
Cool operations, cool support
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for cooling systems, protecting vital components from pump failures, refrigerant issues, and everyday wear. Our warranty plans ensure reliable temperature control.
Cooling Systems
Air Conditioning
Evaporative
Radiant
Hydronic
Geothermal
Heat Pump
Ductless
and much more.
Intelligent for industry, inspiring for individuals
The most reliable everyday product warranty with fast, easy claim management experience
When my air conditioner broke down during a heatwave, I was worried about the cost of repairs. The extended warranty made it easy to get help. They sent a technician who fixed it on the spot, and I was back to cool comfort in no time!
Mark D.DenverRated 5 out of 5 The warranty on my air conditioning unit has been a godsend. Any problems are resolved swiftly, keeping my home cool and comfortable even during the hottest summer days.
Lisa T.DallasRated 5 out of 5 As a homeowner, I'm grateful for the comprehensive warranty on my furnace. It gives me the confidence to know that my family will stay warm and cozy all winter long.
Mark R.PhoenixRated 5 out of 5 Our HVAC system broke down in the middle of summer, but the warranty service was incredible! They sent a technician within hours, and we were back to cool comfort in no time. Worth every penny!
Misha O.HalifaxRated 5 out of 5 After a year of use, my HVAC system started making strange noises. The warranty service was prompt and professional, diagnosing the issue quickly and fixing it at no cost. Peace of mind is priceless!
Grisha A.MontrealRated 5 out of 5
Temperature control, controlled service
Cooling technology gets cooling-quality attention through our chill HVAC systems claims process.
Amy purchases an evaporative cooler with a warranty
SureBright instantly sends a confirmation email to Amy with the details of warranty purchase, coverage and claims process
Her cooler's pump stops circulating water
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Amy's staying cool efficiently
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
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September 30, 2026Why do manufacturers’ warranties fall short on wheelchairs and what to look for in a warranty program
April 9, 2026The Catch with Solar Panel Warranties: What your installer and manufacturer didn’t tell you
October 12, 2026Home warranty vs home appliance warranty (and what that mix up can cost your store)
December 5, 2025Finished your holiday shopping and now wondering about warranties? Here’s the easy guide.
Questions fuel great conversations
We believe the best customer relationships start with genuine curiosity and honest answers. These frequently asked questions spark understanding, with deeper discussions always welcome.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
Breakdown Plans provide:a. Comprehensive coverage for mechanical or electrical breakdowns and even power surges b. 100% coverage for parts and repairs for extended yearsc. Safeguarding against inevitable wear & tear affecting the product's functionalityd. Replacement or reimbursement if we can't repair ite. Cancel anytime on a pro-rata basisf. 24x7 Support and quick online claims filing in just 5 minutesAccidental Damage Plans provide:g. Everything listed Above h. Sudden and unforeseen accidental damage to the product, e.g., product drops, liquid spills, etc.
When you return the protected product, the retailer will refund you the money you paid for the protection plan. If the product is returned 30 days after the purchase, SureBright will issue a pro-rated refund as per the terms of your plan.
Customers can log in to the Customer Portal using the same email address they used to purchase and access all the details. Customers can also email support@surebright.com, initiate a chat on our website, or call us anytime at 855-306-4874 for assistance.
The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working. Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource. Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues. When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.
Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims. Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success. SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.