SureBright

Wellness & Personal Care

Beauty device protection that's looking good

Personal care, grooming enhancement, confidence building - your beauty devices help you look and feel your best. SureBright keeps your beauty routine reliable.

Customers
100K+
Claim filing
2 Min
Resolution
72 Hours
Beauty & Grooming Devices protected by SureBright

Trusted by 500+ brands and buying groups

  • Care-free usage
  • Ease of maintenance
  • Hassle-free repairs
  • No cost to repair
  • Value for money
  • Long-term savings

Why did my shopping website show SureBright logo?

Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-

  1. Step 1: The store partners with us

    Leading brands partner with SureBright to extend protection for their customer’s purchase.

  2. Step 2: You decide your warranty

    The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.

  3. Step 3: Enjoy extra years of protection

    If you ever need to file a claim, file a claim within 2 minutes with SureBright

How do we beautify protection?

Beauty confidence with coverage confidence. Look good, feel protected.

  • 70%Customers perceive products with warranties as more reliable
  • 45%Customers decide between 2 brands based on better customer service (including warranties)

Extended warranty

  • Heating elements, motors, or sensors stop working?

    Covered.

  • Charging systems, batteries, or controls fail with use?

    Parts and labor are included.

  • Device can't be repaired?

    Replacement or reimbursement is provided.

  • Normal wear & tear like grip fading or surface scratches?

    Covered.

Accidental warranty

  • Want more than just breakdown coverage?

    Everything in Extended Warranty, plus accident protection.

  • Dropped device causing casing cracks or electronic faults?

    Covered.

  • Spills or exposure to water or cosmetics leading to malfunction?

    Protected.

  • Attachments or heads damaged by accidental impact?

    Covered.

and much more.

Beauty confidence, service excellence

Super helpful customer service

  • Dedicated customer portal
  • 24x7 support via phone, email, and customer portal
  • Always here to solve your needs promptly and correctly
Customer service representative

Hassle free experience

  • No receipt required
  • No product registration needed
Customer enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

30-day post-purchase Warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

*Check T&C, some plans may have deductibles

Complete transparency

No hidden terms, everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for beauty devices, protecting vital components from heating element failures, motor issues, and everyday wear. Our warranty plans ensure reliable personal care performance.

and much more.

Transformative for traders, tranquil for customers

The most reliable everyday product warranty with fast, easy claim management experience

  • I was impressed by the efficient and effective warranty service for my epilator, highly recommend!

    Rhody K.El PasoRated 5 out of 5
  • SureBright's team helped me troubleshoot and repair my electric razor, excellent service and support, highly satisfied with the outcome, will definitely recommend to friends and family!

    Kristen P.CharlotteRated 5 out of 5
  • Their support staff were professional and courteous in repairing my fitness tracker, thanks for the great support!

    Mythila J.Las VegasRated 5 out of 5
  • I've had several positive experiences with the warranty services for my beauty devices, always reliable and trustworthy, highly satisfied!

    Timothy K.HamiltonRated 5 out of 5
  • I was able to get a replacement part for my smart bathtub's control panel quickly and easily, thanks to the warranty service, great communication and follow-up, highly satisfied!

    Shawn K.EdmontonRated 5 out of 5

Personal care, personal attention

Individual beauty needs get individual attention through our personalized wellness and personal care claims process.

Amy, a SureBright customer, looking pleased with their product protection and warranty experience.
  1. Amy purchases a hair styling tool with a warranty

  2. SureBright instantly sends a confirmation email to Amy with the details of warranty purchase, coverage and claims process

  3. Her styling tool's temperature control fails

  4. She files an online claim with SureBright in less than 2 minutes

  5. Repair scheduled

  6. SureBright provides repair

  7. Amy's hair looks professionally styled

Why you should consider buying a warranty?

With warranty vs Without warranty
ScopeWith warrantyWithout warranty
Protection from unexpected failuresYesNo
Protection from everyday accidentsYesNo
Coverage of repair costsYesNo
Option to get a replacement or refund when repair is not possibleYesNo
Fast serviceYesNo
Peace of mindYesNo
Investment ProtectionYesNo
Resale valueYesNo

Ask us anything - seriously

No question is too big, small, or complex for our dedicated support team. These popular FAQs get you started, but we're here for whatever else you need to know.

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.

Absolutely, you have the flexibility to purchase an extended warranty within 30 days after your initial product purchase.For online sales, we provide a unique web link to all customers who buy a product eligible for warranty coverage but don't initially opt for a warranty. This link is included in our follow-up emails, giving customers an additional chance to buy a warranty. It's a customized link that streamlines the warranty purchase process and takes less than a minute to complete. Check the email that you used to purchase the product you want to cover; it will be in your inbox. Sometimes, emails are in the Spam / Junk folder. So don't forget to check there if you can't find it in the inbox.In the case of offline sales, customers can either reach out to the retailer directly or contact us via our website or any of the contact details shared in this document to make a warranty purchase. We offer multiple avenues to ensure convenient access to warranty options.

Before your product is shipped as expected, you should contact the merchant. Once you have the product assembled and everything is working fine, and then you face any product-related issues that are covered under your product protection plan, you should reach out to SureBright directly

You should reach out to SureBright directly via email or phone

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently. SureBright maintains extensive service networks and emergency procedures for traveling customers.

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