HVAC systems
Air conditioner warranties that keep their cool
Climate control, summer comfort, home cooling - your air conditioner makes hot days bearable. SureBright ensures your cooling system stays frosty.
- Customers
- 100K+
- Claim filing
- 2 Min
- Resolution
- 72 Hours
Trusted by 500+ brands and buying groups
28–31%warranty attach rateTarget was a conservative 20–21%. Live performance runs 28–31%, returns fell 26% year over year, and the program launched in two weeks from a single Shopify collaborator code.
- 26%fewer returns year over yearSennheiser · premium audio
- +16%profit margin for specialty grill retailersGrill retailer case study
- +14.4%profit for e-bike retailersExtended warranties turn a one-time bike sale into a protected relationship, adding high-margin revenue on every order.
- 21%higher customer return ratePremium home appliance retailer
- 20.2%avg warranty conversion, 10–64% rangeAcross 500+ brands
- 2 weeksfrom collaborator code to liveSennheiser onboarding
- Care-free usage
- Ease of maintenance
- Hassle-free repairs
- No cost to repair
- Value for money
- Long-term savings
Why did my shopping website show SureBright logo?
Because the store you’re shopping from has partnered with SureBright to offer extended protection for your purchase. Here’s how the process works-
Step 1: The store partners with us
Leading brands partner with SureBright to extend protection for their customer’s purchase.
Step 2: You decide your warranty
The protection plan is completely optional. You can add it during checkout if you’d like extra peace of mind.
Step 3: Enjoy extra years of protection
If you ever need to file a claim, file a claim within 2 minutes with SureBright
What cooling protection do we provide?
Cool comfort with cool coverage. Climate control, coverage control.
- 70%Customers perceive products with warranties as more reliable
- 45%Customers decide between 2 brands based on better customer service (including warranties)
Extended warranty
What if the compressor or fan fails?
Covered.
What if sensors, controls, or wiring stop working?Parts and labor are included.
What if the air conditioner can't be repaired?Replacement or reimbursement is provided.
What if long-term use causes cooling efficiency to drop?Covered.
Accidental warranty
What if I want more than just breakdown coverage?Everything in Extended Warranty, plus accident protection.
What if fins, coils, or panels are damaged in an accident?Covered.
What if water leaks or spills cause electrical issues?Protected.
What if external casing cracks from impact?Covered.
and much more.
Cool comfort, cool service
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase Warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 Deductible
No surprise or hidden charges between you and your warranty benefits
*Check T&C, some plans may have deductibles
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Comprehensive coverage for all your products
We offer complete coverage for air conditioners, protecting key components from compressor failures, refrigerant issues, and everyday wear. Our warranty plans maintain comfortable indoor temperatures.
Air Conditioners
Window
Split
Central
Portable
Ductless
Heat Pump
Commercial
and much more.
Game-changing for growth, gratifying for customers
The most reliable everyday product warranty with fast, easy claim management experience
When my air conditioner broke down during a heatwave, I was worried about the cost of repairs. The extended warranty made it easy to get help. They sent a technician who fixed it on the spot, and I was back to cool comfort in no time!
Mark D.DenverRated 5 out of 5 The warranty on my air conditioning unit has been a godsend. Any problems are resolved swiftly, keeping my home cool and comfortable even during the hottest summer days.
Lisa T.DallasRated 5 out of 5 As a homeowner, I'm grateful for the comprehensive warranty on my furnace. It gives me the confidence to know that my family will stay warm and cozy all winter long.
Mark R.PhoenixRated 5 out of 5 Our HVAC system broke down in the middle of summer, but the warranty service was incredible! They sent a technician within hours, and we were back to cool comfort in no time. Worth every penny!
Misha O.HalifaxRated 5 out of 5 After a year of use, my HVAC system started making strange noises. The warranty service was prompt and professional, diagnosing the issue quickly and fixing it at no cost. Peace of mind is priceless!
Grisha A.MontrealRated 5 out of 5
Cool comfort, comfortable service
Climate cooling gets cooling-quality attention through our refreshing HVAC systems claims process.
Lisa purchases a ductless AC unit with a warranty
SureBright instantly sends a confirmation email to Lisa with the details of warranty purchase, coverage and claims process
Her AC stops cooling effectively
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Lisa's home stays comfortably cool
Why you should consider buying a warranty?
| Scope | With warranty | Without warranty |
|---|---|---|
| Protection from unexpected failures |  Yes |  No |
| Protection from everyday accidents | Yes | No |
| Coverage of repair costs | Yes | No |
| Option to get a replacement or refund when repair is not possible | Yes | No |
| Fast service | Yes | No |
| Peace of mind | Yes | No |
| Investment Protection | Yes | No |
| Resale value | Yes | No |
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Seeking clarity? We provide it
Crystal-clear communication is our commitment to every customer. These frequent inquiries cover the essentials, with our expert team available for comprehensive explanations.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemoWe will get in touch with you shortly afterwards.
Go to the product page of the product you are trying to protect. You will see the warranty offer right above the "Add to Cart" button.
During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright. You can always reach out to us for any specific issue, and we will be able to guide you appropriately.
Customers can file a claim by any of the following steps-a. They can log in to the Customer Portal and file a claim with just a few clicks.b. They can contact us directly via email/call/chat and provide details. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.
The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins. Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices. Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.
Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name. While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later. SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.