Get answers to all your questions about - Shipping protection customer queries

Shipping insurance provides coverage during transit for damage, loss, or theft. Cost typically 1-3% of item value. Consider carrier liability limits, packaging quality, and item value. Essential for irreplaceable or high-value items. SureBright offers shipping insurance with very comprehensive protection.

Document the damage with photos immediately and keep all the original packaging, then file a claim through the carrier or your shipping insurance provider right away - delays can complicate the claim.

Shipping insurance typically costs 1-3% of declared item value with minimum fees ($1-5). Rates vary by carrier, item type, and destination. Compare costs against potential loss and carrier liability limits. Some credit cards provide shipping protection for purchases.

Whoever purchases the insurance handles the claim - if the retailer bought it, go through them; if you bought it separately, file directly with your insurance provider. Worth confirming this before you ship something expensive.