Get answers to all your questions about - E-commerce platform integration

Simply install SureBright from the Shopify App Store and follow our guided setup. We use native checkout extensions and app blocks so warranty offers display cleanly on your site without breaking your design. If you're using a custom Shopify theme, just reach out. We’re happy to help with any extra setup steps.

Yes, SureBright is fully compatible with Shopify Plus. We integrate seamlessly with advanced Plus features like Shopify Scripts, Shopify Flow, and Launchpad to enhance warranty offers and streamline automated processing for high-volume enterprise stores.

Yes! SureBright works with custom themes through flexible integration options and theme-specific setup. Our technical team provides hands-on support to ensure everything functions properly and matches your storefront's design seamlessly.

SureBright’s Magento 2 module automatically synchronizes with your existing catalog structure, including categories, attributes, and product relationships. It runs seamlessly behind the scenes, but also gives you manual override options so you can easily fine-tune complex product setups whenever needed.

It’s handled automatically. SureBright seamlessly syncs your product variants and custom metafields to determine warranty eligibility and dynamic pricing. If your catalog requires custom field mapping or variant-specific warranty terms, you can easily configure those settings to match your exact setup.

Just install SureBright via the BigCommerce App Marketplace to get started. From there, you can customize the look and placement on your product and checkout pages in just a few clicks, and everything is mobile-responsive right out of the box.

SureBright fully supports BigCommerce multi-storefront setups. Each storefront can have its own customized warranty terms, pricing, and reporting, all while giving you a single, centralized management dashboard so you aren't juggling separate setups or logging into multiple accounts.

None! SureBright includes dedicated support for Hyva themes, featuring fully compatible frontend components designed specifically for Hyva's unique architecture. But if you ever run into a hiccup, just let us know and we'll resolve it for you.

Minimal to none. SureBright's Magento integration uses efficient caching, optimized database queries, and asynchronous processing to ensure warranty offers load quickly without slowing down your site. Plus, we regularly monitor performance behind the scenes to keep your site speed fast and your customer experience seamless.

SureBright’s Magento integration includes built-in GraphQL endpoints tailored for headless stores, Progressive Web Apps (PWAs), and modern frontend frameworks. This gives your development team the flexible data fetching they need to seamlessly build custom storefront experiences without restricting how your site is built.

We work around common Shopify GraphQL limitations through efficient query design and sync strategies, so you shouldn't hit them in practice. If your engineering team ever spots a limitation, just reach out and flag it. We'll jump in with a workaround.

SureBright takes care of the technical side for you. We connect directly to BigCommerce's GraphQL API for real-time processing and instant data syncing, fine-tuning the integration to fit BigCommerce's specific limits so everything runs quickly and reliably.

API call limits are BigCommerce's rules to prevent apps from overloading your site. SureBright works efficiently within these limits using request batching and caching, handling heavy traffic smoothly so it never impacts your day-to-day operations or site speed.