Blogs
Insights for merchants on warranties, returns, shipping protection and running an ecommerce store.
6 store decisions that you should never handover to AI
5 customer complaint types that are inventory problems in disguise
How to charge for returns without killing conversions: Fee structures, return windows, and what merchants can recover
Catalog ads keep showing the same five products, not the other 25 - what’s going wrong?
Inside Victrola's playbook for increasing average order value
Price scraping bots never sleep, never buy, and never miss a sale - How can your store fight back
RMA explained: How returns can return more than just products
Ecommerce profit margins in 2026: where the money really goes (and how to keep more of it)
Trust recession in ecommerce: Why building trust with customers is harder than ever
The unusual suspects: 8 past ecommerce mistakes costing you sales right now
Warranty on subscription models: What merchants and consumers both get wrong
Clone stores threaten your reputation, reach and very existence - how to survive the mirroring trap
Why are your customers skipping warranty at checkout? Here are 5 ways you can fix that
Rage Mapping: The smarter way to spy on your competitors without paying a single penny
AI promised to fix WooCommerce plugin bloat. Merchants got malware, fake discounts, and a store that still breaks after checkout
Shopify Collective makes selling easy until someone hits “return” - a merchant’s guide to chargebacks, refunds, and protecting margin
Why are your marketing channels not as profitable as you expect? Here’s what you are doing wrong
Most companies A/B test the wrong way- common mistakes, missed learnings and why testing doesn’t substitute conviction
Why are Pixel repairs so expensive and is the standard warranty really enough?
“My package showed up damaged…” - How shipping protection saves you from a customer support nightmare
Consumer sentiment hits 50-year low – But is it all bad news for your store?
What is Retail Shrink: What’s causing it in your store & how to cut it down
What most merchants get wrong about ecommerce personalization (& how to make it right)
Customer returns are eating margins for breakfast, lunch and whatever's left of your sanity. Options merchants have beyond just a "good policy"